Is there a solution to the getting the Guide plus to work again. I have tried setting it up numerous times and it keeps telling me that no show information is available at this time. What can I do?
Guide Plus stopped working completely. 32" TV. Installed in RV. Was hooked to cable at the time. Have tried "over the air" and digital converter box, no help. Have tried Yuma Az, Sacramento Ca, and Reno Nv. Seems like the service has been discontinued by whoever supplies it.
I have a RCA 27" with Gude Plus+ Gold. It worked great until last week, and now doesn't list the program listings. I checked to be sure the G-Link wand is in the correct place, but, still no guide. I hope this feature is not going away because of the upcoming HD takeover. Any other ideas what I might be doing incorrectly?
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Guide plus still works even if you don't have the wand hooked up. In the setup section of the guide plus there are several questions that must be answered properly or it won't function as you would like. It maybe labeled as options as well. Thanks
My guide quit working also on my RCA 61" big screen and I called the cable company and he said something about the encryption data had changed and I needed to call RCA to find out what to do and the whole time trying to sell me a converter box. It is the cable company's fault or the guide wouldn't have put that message up to start with. We all need to call the FCC!!!
Simply enter 00000 for the zip code and complete the set up process; if you're in Canada, select the USA as your country and use the zip. However, you MUST complete the set up, including allowing the TV to search for appropriate code. In the long scheme of things, location and codes don't really matter because you won't see the GUIDE again.
If you have the set off, and the cable plugged into the back of the set for a day or so, the guide plus should come back. It will sometimes take up to 48 hours. If it does not, there is a problem with the set and will require servicing. Good Luck
I have serviced lots of these, and as far as I know the CTC203 chassis has nothing like this, nor did anything made by Thomson before or since, so I am mystified. Adjustments are made with the remote or the front panel buttons using software and there are no "pins," test connectors, switches, or anything similar present on it. Usually the Guide Plus stops working entirely (which is nice for most users, as it is just an annoyance). Now if you unplug your TV for long enough for its microprocessor to reset, it will start with the Guide Plus screen. This is by design and can't be stopped without modification. Corruption of the set's internal program causing something strange like this is possible, but unlikely. (It was a problem on earlier models). Leave your TV plugged in and see if this problem goes away. If this is not the cause, you will have to take it in for service. Any demo modes can be turned on or off with the remote or the buttons on the set.