Question about SmartDisk FlashTrax MP3 Player

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"copy" light keeps flashing. Blue Screen. Does not start up.

I have just charged up and tried to reuse my FlashTrax after a couple of years non use. No problem initially. All loaded up properly...but then I entered the "Software Update" set-up by mistake (not connected to a PC) and so stopped the Set-Up. From there the FlashTrax will not work or start up properly. The blue screen (wiwthwhat appears to be a part logo)and "copy" light keep flashing but nothing else happens. I have tried turning the FlashTrax off but the on / off button will not work. I have removed the battery which at least turns it off and it remains off after I replace the battery - but as soon as I turn the FlashTrax back on the same blue screen and "copy" light flashing occurs with the FlashTrax appearing to be corrupted. Please advise. Thanks.

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Re: "copy" light keeps flashing. Blue Screen. Does not start up. - SmartDisk FlashTrax MP3 Player MP3 & Digital Media...

Push the reset button on the bottom .

Posted on Dec 10, 2007

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When I load some mp3 files onto my FlashTrax, they playback fine. Others don't. It's as if the FlashTrax doesn't recognize that they're there. What might be the problem?


OK, i would firstly advice you to make sure that all the audio files you copy to the unit is actually .mp3 format. If the files is not in .mp3 format, the unit will sometimes give you this error message.

Kind regards

Nov 25, 2010 | SmartDisk FlashTrax MP3 Player

2 Answers


i just reset mine as mine would not turn on, i held it for a few seconds ant then turned it on and it came on! but mine is chargint at the moment, but the flashing light is red! i thought it was supposed to be green??? Can anyone help?

Sep 03, 2009 | Creative Labs Creative Technology Zen MP3...

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Creative zen won't turn on

had same prob to the T...found this post and it fixed's the computer not the zen...once I did the two steps my zen started charging and turned on...go figure...the flashing blue light doesn't mean it is charging.
posted on Feb 25, 2009 abeales
If you have windows set to do automatic updates, you most likely had a windows update installed that caused this conflict with Win Media Player 11. No fix has been posted by Microsoft yet, so the only workaround is to Uninstall/Rollback Windows Media Player 11. Goto <Control Panel<Add/Remove Programs and remove Windows Media Player 11. Follow prompts, restart computer when prompted to. Also uninstall Windows Media Player 11 Runtime application following same procedure above.
This will roll your Windows Media Player back to version 10 or 9, whichever you had installed prior to version 11. You will need to re-configure Windows Media Player again.

Your Zen should now be recognized by WMP and Creative software. You probably need to upgrade your firmware at this point, follow the instructions on upgrading your firmware, and you should be good to go.

This is a windows problem, not a creative problem. Dont blame Creative for the screwed up hotfixes that Microsoft puts out on a regular basi

May 28, 2009 | Creative Labs ZEN Vision:M Digital Media...

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so ur player is not being charged ???
try rebuilding from the point below
it ll work just fine

Feb 13, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

I have a creative zen mp3 player.It won`t charge in my computer but the blue LED is on but the screen is black

i have the same problem i let it die completely, and then i plugged it in and then the screen was black nothing but the blue LED is on but it flashes...please help i just got this a couple of months ago!!!!!!

Sep 21, 2008 | MP3 & Digital Media Players

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Creative Zen Vision M - Dead Machine

unfortunately,the best solution is to send it back to creative for them to check it out. this sometimes happens when the player has been unused for too long and battery "under charges", which there is a solution.but seeing as u used it under normal conditions,that cant be the problem

Jun 13, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer


try system restore on your pc and restore it to the last time your flashtrax worked ok

Aug 07, 2007 | SmartDisk FlashTrax MP3 Player

2 Answers

It will not turn on...

There is a way to reset the device, without loosing the settings. First, make sure you have a full charge. Then Hold the power key, along with one of the other keys on the outside ring. I forget if it is Menu, Left, Right, or Volume. If that doesn't work, mine did the same thing and I found that after I plugged it into my PC, and was able to copy a file to it, it came back up. I wonder if the battery is starting to go bad. I'm trying to find out if it can be replaced.

Jun 29, 2007 | Coby MPC756 MP3 Player

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