Question about NetGear WGR614 Wireless Router

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Trying to connect xbox to to netgear wireless router. Router will not issue an IP address.

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A. Determine the IP Address and MAC Address of the Xbox. Note: You may find the IP address and MAC address of your Xbox on your Dashboard's Network Settings. Please refer to your Xbox manual for more information on this. B. Reserve the IP address. 1. Please open any web browser like Internet Explorer or Netscape Navigator. 2. Connect to the router by typing http://routerlogin.com/basicsetting.htm or http://192.168.1.1 in the address field and click Enter or Return key. 3. For security reasons, the router has its own user name and password. When prompted, enter admin for the User name and password for the Password, both in lower case letters. Note: If it does not take password as the password, you might have changed it when you have run the NETGEAR Setup CD so please try other passwords. If you cannot remember the password, you need to reset the router and run the Setup CD to reconfigure it. 4. When the setup page opens, click on LAN IP Setup under Advanced tab. 5. Click on Add under Address Reservation. 6. Under Address Reservation window, please select the radio button of the computer you wish to add from the Address Reservation Table. 7. If the computer you want is not on the list, please click on the Refresh button to update the table. 8. If the computer is still not on the Address Reservation Table, please type in the IP Address, MAC Address, and Device Name of the computer you wish to add. 9. Click the Add button when done. C. Forward the ports. 1. Click on the option with the name Port Forwarding/Port Triggering under the Advanced. For older firmware version, click on Port Triggering tab or just click Port Forwarding on Please select the service type. 2. Click Add and another window will pop up. 3. Type Xbox for Name. Set the radio button to Enable. 4. On Outgoing Port Range, set the Start Port and End Port to 3074. 5. On Incoming Port Range, you also have to indicate 3074 for Start Port and End Port. Save the settings by clicking on Apply. 6. Please repeat steps b to e and indicate 88 for Start Port and End Port. Then change the Name to Xbox2. Note: If it still does not work, you may try these other options: D. Lower down the MTU. 1. Access the Setup page of the router (refer to Step 2 above). 2. Click on the WAN Setup under Advanced tab. 3. Lower down the MTU size to 1492, 1400, 1358 or 1300. 4. Click on the Apply button. E. Enable UPnP. 1. Go to UPnP tab of the router. 2. Enable UPnP and then save the settings by clicking on Apply. Some websites and devices require UPnP or Universal Plug and Play. Just make sure that it is enabled on the router. F. Upgrade the firmware. Note: Follow the steps below if the above troubleshooting still do not allow Xbox to connect using the router. 1. Please verify the router version and model either underneath or at its side panel. 2. Go to http://kbserver.NETGEAR.com/downloads_support.asp and please select the model of the router. 3. Click the appropriate version of the router. 4. Select the link of the latest firmware. Click the button Right-click and Save to Download. Save the file to the Desktop. Note: Please perform firmware upgrade with Wired or Ethernet connection only. 5. Before upgrading, please write down all current settings since you need to enter them manually. 6. Using the computer hardwired on the router, please launch Internet Explorer and access the Setup page of the router (refer to Step 2). 7. Click on Maintenance and then Router Upgrade. 8. Click on Browse and locate the upgraded file in your Desktop. Then click on Upload. 9. Please wait for the router to reboot. After a successful firmware upgrade, you need to reset the router. E. Reset the router. 1. Please push the reset button at the back of the router and release after 30 seconds. 2. Unplug the power adapter for 10 seconds and then plug it back in. (this note should go before the step to Reset the router) Note: Resetting the router will erase all the settings so it needs to be reconfigured afterwards. The router can be reconfigured using the setup CD or by manual configuration.

Posted on Jun 15, 2009

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My xbox disconects when my computer and xbox are on at the same time. we have had the wireless router for 8 weeks and had no problems untill a week ago. (NETGEAR WGR614 wireless router)


You can try to restart the router. If that won't do the trick, you can look if they have accidently the same ip address. If they have, let the computer get an ip adress from the dhcp server.

Or just reset the router.

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(make sure that you have selected "assign ip automatically" in computer)...
to open command prompt type "cmd" and hit enter in run box...
then you can check ip address by typing "ipconfig" in command prompt...
make a note of IP adress or ipV4 address found under the heading "ethernet adapter local area connection"
it might be 192.168.X.X
now connect only the belkinrouter and check for the ip address using the same steps above...
it might be 192.168.2.X
make a note of that...
now compare both the ip addresses if they both have the same value in first three places...that is
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Connect to the Router,
Under the Security tab, select Services, then add, give it the name XBOX TCP/UDP, set start port as 3074 and end port as 3074, set type as TCP/UDP, click apply/ok. Do this again, giving it the name XBOX UDP, start port 88, end port 88, type UDP, then apply settings.

Now go to Firewall under the Configuration tab, under incoming click add, now select the service XBOX UDP/TCP from the drop down menu. select forward to specific IP address or similar and type in your Xbox's IP address e.g. 192.168.1.5, click log never, then apply ok. Do the same for XBOX UDP and your again click apply. That's it! you've successfully opened the necessary ports on your Router and told your Router that any incoming info on those ports should be sent to your Xbox.

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Chris

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Your post does not mention all IP addresses in use, and which devices use wireless. That information would be helpful.

Is it possible that you are getting an IP address from a router for your internet access, then when you try to talk to your print server it may be trying to assign an ip address too.

(Sometimes a wired computer also has wireless enabled, which can cause an issue when one ip address has already been received on the wired connection and a wireless connection is also trying to connect.)

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The question is how do you want to cable the netgear and what do you want to do with it.

If you cable a lan port of the DLink to the Netgear WAN port you will have two subnets that must be addressed differently. Opening up and forwarding the ports for XBox could be difficult.

I believe cabling the Netgear as an access point makes more sense. CONFIGURE THE NETGEAR BEFORE CABLING. This is achieved by wiring a lan port on the DLINK to a lan port on the netgear and ignoring the wan port on the netgear. This will involve configuring several router items that should be completed before the devices are cabled together. You will need to remember the Netgear's new network address and probably use a static IP address from a computer to configure it back into being a router after these changes, if required. Or reset the configuration to factory default following the users guide.

First the Netgear needs DHCP turned off as it will be part of the DLink's network and not a separate subnet - the DLink will perform the DHCP services.

Second the LAN side of the Netgear will need a static IP address in the DLink's network. This is where it may get tricky for you. Verify the DLink has an IP Address like 192.168.0.1 and a subnet mask like 255.255.255.0. That means all IP Addresses in your network start 192.168.0.??? where ??? is unique for your network. Verify your DLink router has a set of addresses reserved in the DHCP setup for dynamic address assignment these addresses like 192.168.0.100 to 192.168.0.199. If the above is true or with the information you extract from you DLink router you need to determine where you can create static IP addresses -- in the above case 192.168.0.2 to 192.168.0.99 are available. You need to assign one of those like 192.168.0.2 to the LAN side of the NetGear Router. You will probably want to assign another to the XBox == like 192.168.0.20. You will probably need to deal with opening ports or placing the XBox into the DMZ of the DLINK router which will require a static IP Address.

Now cable the devices

When considering the XBox Configuration below the DLink is the router that must be configured to allow the open ports or DMZ access to the Xbox == the netgear is not functioning as a router in this configuration.


Check out the following links on XBox Configuration if required.

The second link may be the best to start with.

The generic connection and configuration document
http://www.microsoft.com/windowsxp/using/networking/setup/xbox.mspx

This is a good description of possible router2.gif options.
http://www.ianarchbold.com/xboxlive/index.html

If you need assistance setting this up in your environment leave a comment on this problem and I will respond.

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