Question about Danby 22 in. DDW396 Free-standing Dishwasher

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Leaking rinse fluid/spray arm rotation slow

Okay, first off the rinse fluid seams to drip out of the door of the dishwasher. It appears at the bottom lip directly under the door. Large quantities of it come out in a day (needless to say, I've stopped putting in rinse fluid). I thought about taking the door apart and seeing if there is a seal missing or broken and trying to fix it that way, but I'm a bit worried about taking the door apart. I cant find the source of the drip/leak. I'm not sure if it matters if the door is open and closed, I haven't tried that yet and does it matter? My other problem is that the spray arm seams to rotate slow unless I turn off the dishwasher, then turn it back on. When I do that, it rotates rather quickly and cleans the dishes more properly. I was thinking that my counter might be on an angle so air is being trapped inside of the pump causing it to work slowly, though I haven't moved it or changed its angle yet to find out. Thank you for your time.

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Re: Leaking rinse fluid/spray arm rotation slow

Leaking out the door: If you have one of the danbys with the little window on the door the seal there is probably not working - the interior window piece has probably come unhooked/glued from the door a little so their is no longer pressure holding the rubber seal in place. At least that is what happened to mine. You can fix it with 3M Scotch-Seal Industrial Sealant 800, that is what is recommended by danby. Worked great on mine.

As for cleaning the gunk in the bottom, see my answer to someones question about the unit not draining.

Posted on Jan 26, 2008

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Re: Leaking rinse fluid/spray arm rotation slow

From the description it seems like the unit isnt getting enough water,the arm wont spin as quickly if the dishwasher doesnt have enough water in it.before you run a cycle pour a quart of water in the tank,if the unit runs fine then you have a float problem.let me know.

Posted on Dec 25, 2007

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Leaking from motor

Water Inlet Valve

If the dishwasher is leaking water the water inlet valve might be defective. If the water inlet valve sticks open, it will allow water to fill the dishwasher continuously. Some customers report that they see clean water filling the bottom of the dishwasher after it's been sitting all night or for a couple of days. If this happens, turn off the water that is supplying the dishwasher. This is normally a valve under the kitchen sink. Then, replace the water inlet valve, it cannot be repaired. The water valve needs at least 20 lbs pressure to shut off properly. If your water pressure is to low replacing the valve may not solve the problem.

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Center Wash Arm Assembly

If the dishwasher is leaking water, the center wash arm assembly might be cracked or split. This can allow a jet of water to spray toward the door seal, causing a leak. If a crack or split in the center wash arm assembly is found, replace it. There isn't any glue that will hold the part together inside the dishwasher.

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Lower Wash Arm Assembly

If the dishwasher is leaking water the lower wash arm assembly might be defective. If the lower wash arm has a crack or split on the end, it can force water to spray directly toward the lower part of the dishwasher door. Then, the water can be forced under the door and onto the floor. Check the lower wash arm for any cracks or splits and replace it if necessary. Also make sure the screws are tight in the wash arm support. If the screws are loose, water can spray out the side of the pump and cause a leak.

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Upper Wash Arm Assembly

If the upper wash arm assembly is broken or cracked it can cause water to spray very forcefully toward the seams of the door, causing a leak.

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Door Seal

Every dishwasher door has a door seal. If the dishwasher is leaking water, it might be that the door seal is defective or worn out. Try closing the dishwasher door on a dollar bill and see if the door seal is making good contact all the way around the door. If not, replace the door seal. If the door seal is good or has been replaced and there is still a leak check the door hinges. If the hinges are bent the door will not close properly and the hinges will need to be replaced.

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Dishwasher Door Gasket

Every dishwasher door has a door seal. If the dishwasher is leaking water, it might be that the door seal is defective or worn out. Try closing the dishwasher door on a dollar bill and see if the door seal is making good contact all the way around the door. If not, replace the door seal.

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May 23, 2013 | KitchenAid Dishwashers

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Mod m.d.c.5100aww ser28126829ax I had a repairman come out. He said the "sprayers" are plugged. I'm on a fixed income. With my bills I can't afford to get it fixed. Trying to fix it myself. I...

Most dishwashers dispense the detergent via gravity and the sprayer arms spraying against the soap dispenser once the little door flips open during the wash cycle. Since it sounds like the soap door is opening I would look at the sprayer arms and make sure they are free of food particles or other debris that might be keeping them from rotating and spraying properly. Here are some instructions for performing this check.

Remove the lower dishrack from the unit. Reach into your dishwasher and spin the lower spray arm. Take note of whether or not the arm moves freely or if its movement is restricted. It should not be restricted in its path of motion. Now gently pull up on an end of the spray arm. The spray arm should be free to wobble up and down. Unscrew the arm retaining knob (some of these are left hand threads) and take the arm out for inspection and carefully examine the spray arm seams. If they have split or are damaged, the dishes may not receive the amount of water pressure required to fully clean the dishes or to rotate the arm properly. What’s more, if water is in fact spraying out of the spray arm from its seams, it is possible that it can cause your dishwasher to leak. Make sure there is no debris in any of the holes.


If your dishwasher has a spray tower, pull up on it as far as it will go and then let it fall back down. Again, this movement should not be restricted. It should be a fluid and smooth motion. Also, unscrew the spray tower and examine it for any debris or foreign objects. Remove any that you find.
Gain access to the upper spray arm by removing the upper dishrack. Perform the same tests for the upper spray arm as you just did for the lower spray arm. Keep in mind that the upper spray arm may not wobble as much as the lower spray arm.
On a final note, some dishwasher models have a water tube that meets up with the upper spray arm once the upper dishrack is pushed back. It is a good idea to check to make sure this tube is aligning properly with the upper spray arm and that this has not split or is damaged in any other way.

Mar 24, 2008 | Dishwashers

1 Answer

10 yr old Kenmore dishwasher was leaking, cycling ok but dishes are not coming out clean. Took about bottom spray unit, found a split plastic round ring about 1.5" dia. Could this be the problem or what...

The ring fits just under the spray arm and the split is normal. When you tore the spray assembly apart, did you clean the screens at the bottom (if white hard-water deposit, soak in 50:50 hot water and white vinegar)? Make sure none of the ports in the deck are plugged with food deposits. Check both spray arms for plugged spray holes or split seams. The upper arm moves from water pressure alone--no motor. Make sure it spins freely by hand. We had to try different detergents to get away from a gritty deposit on glassware. Did you fix the leaking problem? Inspect the gasket seal around the door for damage or hardness and check the latch for holding the door closed firmly. Hope some of this helps!

Oct 17, 2010 | Kenmore Dishwashers

1 Answer

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I had same problem but different model #.
The part under the spray arm came lose and the gasket was hanging out. Causing it to squirt water right at the bottom of the door and leaking out. I took it apart put the gasket back in the groove, screwed it back down and is working great.

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2)clean the boiler tank.
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1 Answer

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The arm usually will stop rotateing because there is a obstuction in the arm itself you will need to remove the arm normally unclips (older machine used to scew off)When you have the arm out check all hole top and bottom and open any that are blocked rinse out arm and replace give it a wash and see if there is any improovement,let me know.

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