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USB Drives on HP Pavilion dv5000 not working

I have an HP Laptop (model above) where the USB Drives (2 of them on top of each other) have stopped working.
I have tried checking the Bios, uninstalling/reinstalling the drivers, etc., but no luck.
I have run out of SW options to look at which (unfortunately) leads me to a HW issue.
Does anyone have any suggestions/advice?

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  • Anonymous Dec 28, 2008

    I hate to be a pooper on your problem with the USB ports on the dv5000 that suddenly quite working. Our company purchased 8 from Sams Club for our field personel. Everyone was responsible for their own mouse, printers, etc. After about a year, (when warranty ran out), everyone of the eight units we bought were loosing USB ports. Some would loose all, others may just loose one of the two ports. After contacting HP and trying everything else recommended to us , we were told it was a mother board issue and the mother boards would need to be replaced.

    Good Luck

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Check the usb devices under device manager if ther is ! sign on it try to install them manually drivers can be found here

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Posted on Dec 27, 2008

  • fire ma Jan 18, 2011

    I know this thread is 2 years old, but the same thing happened to my dv9000 series all 4 usb ports went out..... flashin bios etc as the fellow above had no afffect. HP said the motherboard was hosed...... sound familiar? They are in the business to sell more computers. There was nothing wrong with the computer other than an error in it's registry. I'm no good at redoing registries, so I took everyting off the c drive and onto the secondary drive (inside) then removed the secondary. I put the computer into restart f11 and restored it to factory settings....after that and a lot of time reinstalling software, I have a new computer again. WITH USB ports working. so much for the motherboard being hosed.

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