Question about Trendware TRENDnet TEW-421PC 54Mbps PCMCIA Wireless Network Card 802.11g (NETWTEW421PC)

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Browser not connecting

The problem I am having is that my laptop is telling me I am connected to my router (Trendnet tew-432brp) but when I open my browser it will not connect and says I am not connected. I have called costomer support and tier 1 was no help everything we tried did not work and I have still not recieved a call back over 5 days later from a tier 2 tech. I have tried with help from customer support on changing ip address, and other numbers that I do not know what they are and still nothing. Its wiered cause it will automatically connect to network and start downloading updates for my anti-virus software. Any help would be greatly appreciated.

Posted by on

  • phillip long Apr 22, 2007

    I still cannot connect through my browser

  • phillip long Apr 22, 2007

    nevermind i figured it out, i had to go back through and set up a new network connection



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Ok, this is more than likely your isp is at fault, i had the same thing and my emails and updates worked but was unable to browse. But first make sure that your pc does not have any corrupt cookies, go to the sie below and download ccleaner, it's free and has no spyware, when you install it go to the left side of the menu, click on cleaner, then click analyse at the bottom. when it has done a sweep click delete files. Try connecting again. Next go to your routers settings and look for what is called DHCP and make sure this is enabled to give your pc an automatic ip address. Then go to your wireless card in control panel>network connections and right click on the wireless cards icon an go to properties. Highlight on the TCP/IP line and click properties, then check that 'Obtain ip address automatically' is ticked. Click ok then try again to get on the net.

Posted on Apr 22, 2007



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HI helock,

This is a step by step instructions:

Note: It is recommended that you configure the Wireless Router from a wired
1. Open your web browser, type in the Address bar, and then press Enter.
2. Enter the User Name and Password, and then click Log In. By default: User Name: admin Password: admin
3. The Wizard will automatically appear. Click Wizard if the Wizard does not automatically appear.
4. Click Next.
5. Select your Time Zone and then click Next.
6. Click Next. Note: Do not change default settings unless it is conflicting with your existing hardware.
7. The TEW-432BRP will attempt to auto detect your Internet connection. Follow the wizard instructions and continue on to step 9.
8. This screen will appear if the TEW-432BRP is unable to auto detect your Internet connection. Configure the settings based on information provided by your ISP.
9. Follow the wizard instructions to complete the configuration. Note: Each Internet Connection type may have different options.
10. Click Next
Note: It is recommended that you enable encryption on the wireless router. Please refer to the User Guide on the User's Guide CD-ROM for information on
setting up encryption on the wireless router. 11. Click Restart. 9. Follow the wizard instructions to complete the configuration. Note: Each Internet Connection
type may have different options.
11. Click Restart
12. Click Close.
13. Wait 30 seconds while the router reboots.
14. Verify that the following panel lights are on: LAN, WAN and WLAN.
15. Open up your browser and enter in a URL (e.g. to verify that you have Internet connection.
Your configuration is now complete.

Good Luck,
And don't forget to leave a rating



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