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Canon PowerShot SD300 / IXUS 40 Digital Camera

Canon powershot SD 100 - I can't see anything but a... (by 4 users)


posted by ya thung on Apr 22, 2007


When I turn on my camera to take a picture the display screen is completely black. If I try and take a picture nothing comes out. The whole picture is completely black. The camera is still functioning as if it is taking the picture. The flash continues to work, but unfortunately no picture comes out.

But when I switch to the display mode to view my pictures, I can see the old pictures from my memory card. But I just can not take any new pictures. What should I do? What do you think the problem is?
I have the same problem.
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3 Other Users Have The Same Problem

Comment by darlamay1, posted on Sep 30, 2008

I have the exact same problem with mine - It worked all summer ( took over 400 pictures ) and than on Spet 11th - it is now showing just a black screen - any solutions?

Comment by Guest, posted on Aug 20, 2008

exactly the same problem here too... any ideas?

Comment by P4nda, posted on Jun 10, 2008

exact same thing.... i can see all my other old pictures but then when i try to take a picture, the screens all black. But i just turned it on then it worked, for like 5 seconds then the screen went black again

Best Solution

posted on Nov 15, 2007
FixYa! (100)

t00nz

Rank:Guru Guru
Rating: 90%, 977 votes
I know this is an old post, but it really sounds like a defective CCD imager. You may be in luck. Canon should fix this for you for free, including free shipping both ways. Please check the following two links for more info:
http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html
http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819
Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110

Comment by t00nz, posted on Dec 14, 2007

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Solution #2

posted on Jul 04, 2007
FixYa! (100)

Jalchamp

Rank:Apprentice Apprentice
Rating: 94%, 8 votes
Check cannon's knowledge base for solution to "blank or distorted screen on certain digital camera models". The URL is http://www.usa.canon.com/consumer/contro...
Enter your product info and follow the screen instructions.

You can call them at 1-800-828-4040. "Support hours are Monday thru Friday - 8:00 AM to 12:00 midnight; and Saturday 10:00 AM to 8:00 PM (all times EST)" - Cannon website.

They are aware of the problem and will take care of it for you free of charge.

I have a similar problem and I am getting my camera repaired free of cost.
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Solution #3

posted on Jun 16, 2007
Helpful (85)

advance

Rank:Guru Guru
Rating: 90%, 330 votes
This problem is caused by a stuck shutter assembly. Normally the shutter is open which allows light to enter the image sensor and show you the live preview you see on the screen. When you take a picture the shutter closes which allows the image sensor to record what was seen at the exact moment the shutter closed. The shutter is stuck closed, causing the image sensor to always be in the dark.

These shutter assemblies are extremely small and delicate. The miniature parts can become jammed with just the slightest bit of oil or contaminant, or the slightest misalignment of components.

The problem can sometimes be fixed by gentle tapping of the camera on a solid surface. If you are going to try this be VERY careful, and do not tap the camera on the buttons, lens, or battery door. If this does not solve your problem then the camera is going to have to be taken apart and the shutter cleaned and reset to allow free movement. This repair costs $125 to $145.
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Solution #4

posted on Oct 01, 2008
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Guest

Rank:Apprentice Apprentice
Rating: 0%, 0 votes
u dont really need to return it just click on display then it returns to normal i know this because it happened to me before.
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Solution #5

posted on Jun 21, 2008
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dlundmark

Rank:Wiz Wiz
Rating: 81%, 70 votes
ccd problems will be fixed with a limited amount of models.
http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&keycode=2112&fcategoryid=221&modelid=8776

Comment by dlundmark, posted on Jun 21, 2008

This is not really a recall. It is a repair by Canon. I have had more than 10 cameras fixed by Canon and a few fixed by Nikon.

The postage will be paid by Canon both ways. Nikon pays only the return, you have to pay to NY, or other repair unit.

The guarantee, is not really a warranty as such, but will be covered for a limited time.
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Solution #6

posted on Jun 14, 2008
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Guest

Rank:Apprentice Apprentice
Rating: 0%, 0 votes
I lost Instructions How to work camera
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