Question about Whirlpool Duet 3.8 cu. ft. Front Load Washer

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Whirlpool Duet Dryer stopped working

When you press teh control button nothing happens. There is power to the outlet, so I am guessing something is wrong in the dryer. I have seen several notes about thermal fuses but can't locate the thermal fuse on this dryer. Is there another way to test?

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  • Anonymous Apr 13, 2009

    I am having the same problem. Just got it installed yesterday. It's a DUET SPORT model. Suddenly it stopped working. It has power, doesn't run any cycles though and also doesn't have any error codes...will be contacting my retailer for replacement. Weird?

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There is a set of instructions available at www.AnyoneCanFixIt.com for this problem. Specifically at:
http://www.anyonecanfixit.com/household.htm

It's a quick and easy fix.

Posted on Sep 19, 2009

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1 Answer

My washingmacine stopped working completely. it started with one cycle going out , then a week later another cycle stopped working. now none work. when i turn the machine on i can here a hum , but nothing...


This advise is for Kenmore Elite and Whirlpool Duet front loader washers and dryers with a Control Lock problem.

This may or may not be an indication of a serious problem. In the majority of the cases, this is a simple operator error. Nearly all these model appliances have some sort of Control Lock feature on the front panel now. This is a designed safety feature that is used to prevent small children from manipulating the controls. The controls can be easily locked or unlocked by pressing and holding the following button on the front panel:

Whirlpool Duet Washer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Whirlpool Duet Dryer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Kenmore Elite Washer - Press and hold the DRAIN/SPIN button for 3 seconds.

Kenmore Elite Dryer - Press and hold the AUTO DRY LEVEL button for 3 seconds.

These instructions may not be all inclusive for all Kenmore and Whirlpool models, but they are the most common. Chances are, if you have a Control Lock feature, the instructions will be printed on the front panel adjacent to the button that is required to lock or unlock the controls.

NOTE: These instructions may also work for newer model Maytag, Hotpoint, Admiral and Fridgidaire model front loaders as well. Refer to your owner's manual or front panel for instructions pertaining to your sepcific model.

If the Control Lock feature will not lock or unlock the appliance, unplugging the unit for AT LEAST 30 minutes is recommended in order to reset the main control board. In many cases this is all that is required to correct momentary glitches.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.))))

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1 Answer

I have a whirlpool duet washer. It worked fine


This advise is for Kenmore Elite and Whirlpool Duet front loader washers and dryers with a Control Lock problem.

This may or may not be an indication of a serious problem. In the majority of the cases, this is a simple operator error. Nearly all these model appliances have some sort of Control Lock feature on the front panel now. This is a designed safety feature that is used to prevent small children from manipulating the controls. The controls can be easily locked or unlocked by pressing and holding the following button on the front panel:

Whirlpool Duet Washer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Whirlpool Duet Dryer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Kenmore Elite Washer - Press and hold the DRAIN/SPIN button for 3 seconds.

Kenmore Elite Dryer - Press and hold the AUTO DRY LEVEL button for 3 seconds.

These instructions may not be all inclusive for all Kenmore and Whirlpool models, but they are the most common. Chances are, if you have a Control Lock feature, the instructions will be printed on the front panel adjacent to the button that is required to lock or unlock the controls.

NOTE: These instructions may also work for newer model Maytag, Hotpoint, Admiral and Fridgidaire model front loaders as well. Refer to your owner's manual or front panel for instructions pertaining to your sepcific model.

If the Control Lock feature will not lock or unlock the appliance, unplugging the unit for AT LEAST 30 minutes is recommended in order to reset the main control board. In many cases this is all that is required to correct momentary glitches.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.^%^^%%

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check door "close"contact button/switch usually the culprit..

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Control lock button of dryer came on and now it doesn't work


To enable the control lock feature: Press and hold END OF CYCLE SIGNAL button for 3 seconds. The Lock/Unlock Control icon lights up, and a single beep tone is heard. To unlock, press and hold END OF CYCLE SIGNAL button for 3 seconds. The indicator light turns off.

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1 Answer

Dryer will not start


Your dryer may not be receiving adequate voltage to start. Make sure your dryer is plugged in. Also, check the circuit breaker panel to make sure all the circuit breakers are in the correct positions. Or check to make sure no fuses in the fuse panel are blown. Try plugging something else into the same outlet. If it won't work either, then there is likely something wrong with the power outlet. Any of these could be the reason power is not getting to your dryer. Also, refrain from using an extension cord to plug your dryer in.

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