Question about HP Office Equipment & Supplies

1 Answer

THE PRINTER KEEPS SAYING i HAVE THE CARTRIDGE IN WRONG

Posted by on

  • welist2 Dec 28, 2008

    Yes this is the right cartridge and yes we tried all the other options

  • eagle338
    eagle338 May 11, 2010

    Contact premium.support@fixya.com if you have any problem connecting again

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 91 Answers

Has the tape been removed completely from the cartridge? Is the cartridge pushed into the carriage all ot the way? Is this the correct cartridge for your printer?

Check these items and let me know what you find. Thank you for letting me serve you, Binary Bob

Posted on Dec 27, 2008

  • Bob Morris
    Bob Morris Dec 28, 2008

    eagle338,



    If it is not inconvenient, I would take the cartridge back to where you had purchased and request a replacement. This way you will be able to eliminate whether the cartridge is bad, or if you do have a hardware problem with your printer.



    If you could provide me with the make, model and serial number of your printer, I can do further research to verify the current issue. Please let me know what you plan to do and thank you. Binary Bob

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Installed toner cartridge samsung clx6200fx and it keeps saying install toner what is wrong


Did you get a Samsung toner cartridge or an off brand? Toner cartridges have small chips that tell the printer how much toner is left.. Not all of those chips will work correctly.

Mar 28, 2016 | Samsung CLX-6200FX Printer

1 Answer

My printer keeps saying wrong cartridge but they are the right ones


use a lcd cleaning liquid to clean the head of cartridge then insert them in your printer and then press the power button for 5-10 sec then on the printer it should work!!

warning it can even damage proceede at your own risk!!

Jun 12, 2014 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Just had new printer again kodak esp 7 and got same problem black ink cartridge not printing


are the ink cartridge you are using refurbished because sometimes the printer wont read them had a simular prob with my printer you might have to just buy new ones for it

Sep 30, 2012 | Kodak ESP 7250 All-in-One InkJet Printer

1 Answer

Printer keeps saying remove cartridge on the right


i have this problem to.. will try to reset it and resend

Mar 29, 2010 | HP PhotoSmart C4180 All-in-One Color...

1 Answer

Office jet 5510 keeps saying wrong black cartridge.


Look on the right side where the cartridge goes, if the spring on the right is hanging loose it might have poked a hole in the ribbon cable at the rear near the contacts. If so it's time for a new printer, if OK, check the exp. date on the ink cartridge and if it's been refilled or a generic ink you may just need another one.

Jan 30, 2010 | Office Equipment & Supplies

1 Answer

Replaced color cartridge...alignment keeps failing. On alignment printout, yellow and blue are not printing. It's a new cartridge and it keeps saying "Check color cartridge"


You should first check and make sure it is the correct cartridge, and was not packaged wrong(know this because it happened to me a year ago wrong cartridge in package). If it is right check and clean your conntacts and reinstall. It may be a defective cartridge or the jet contacts are not working on the cartridge. If it still does not work take it back and get a replacement telling them it is defective. Then try again making ure contacts are clean on printer also. Good luck. Any problems leave a comment and I'll get back to you.

Oct 27, 2009 | HP PSC 950 All-In-One InkJet Printer

1 Answer

Replaced black ink cartridge and printer keeps asking to replace


The message that persists in saying to "replace black cartridge" could be due to a defective cartridge chip. The chip maintains counts and tells the printer when a new cartridge is installed. If you cartridge is remanufactured, they may have neglected to install a new chip.

Regarding the new fuser not working, I'll have to get back to you on that.

Oct 15, 2009 | HP LaserJet 4600dn Color Printer

1 Answer

Printer keeps saying "INSTALL BLACK CARTRIDGE".


If you are using Windows.
Go into "Start", "Printers and Faxes".
Right click on the printer icon.
Click properties.
Look for reset cartridge.
Or something similar.
That should fix the problem.

May 29, 2009 | HP LASERJET P1006 Printer

1 Answer

1 Solution for "brought new ink cartridges and it keeps saying the cartridge is empty"


have you insterted it correctly, you have two options, either wrong installation , or bad cartridge(in this case try a different cartridge to eliminate this probability)

Mar 30, 2009 | HP Officejet Pro L7680 All-In-One Printer

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

38 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Vinaya Kumar...
Vinaya Kumar...

Level 3 Expert

1121 Answers

Seeker5211
Seeker5211

Level 3 Expert

1088 Answers

kakima

Level 3 Expert

98868 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...