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Tborn6 - I have been able to get the door to reseal. My best quess is that the door did not fully close which allowed moist air into the cabinet which produced frost which formed around the magnet that seals the door to the cabinet. Only when I closed the door and kept it shut by blocking it did the system have time to remove the frost from the magnet which then allowed it to engage and hold the door closed. I'm still tentative that this is the explanation, although it is consistent with the factors involved.

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  • Todd Born
    Todd Born May 11, 2010

    it happens quqite alot, allways make sure that when the door closes that there's nothing thatt will stop it from closing all the way, also always make sure that the gaskets are clean. Have a wonderful day>

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Check the way that your loading the door anf make sure that the unit slighly leans towads the back.

Posted on Mar 25, 2009

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Why GE Freezers does not stop


A bad thermostat stuck in the closed position could cause it to run continuously.

A bad door gasket could cause it to do the same. But it would have to be really bad.

The door not fully going closed could be leaking warm air into the cavity causing the issue.

Jul 14, 2014 | GE Freezers

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Viking professional defrost cycles


Check the rubber seal inside/around the door. I bet you have a tear or piece of seal that isn't making a solid fit and it's allowing (warm) room air into you freezer. This moist room air will either turn to water droplets and builds up to enough droplets to form puddles in the bottom of the freezer, or it freezes into a blob of ice around the door seal and this allows warm room air into the freezer. Otherwise you need an Appliance Tech to check the Freon refrigerant level. Most times its the door seal causing this problem.

Jun 08, 2014 | Frigidaire 14.1 cu. ft. Upright Freezer...

1 Answer

Freezer not cold. Can't get to coils to see if they are frozen.


Hi grammycather, thank you for allowing me to assist you. Here are a few simple troubleshooting tips that may help you resolve this issue:

First check clearances around your freezer. There must be adequate space around a freezer with a static condenser so that air can circulate properly. Proper clearances include 1" at the back and 3" on top of the unit.

Examine your doors. If the doors have been opened too often or for too long, this may have allowed warm air to enter the appliance. Make sure to shut the door completely and be sure not to keep the door open for too long. Even leaving a door slightly open can allow too much warm air intake. Make sure freezer is level and keep food and containers from blocking the door closing.

Check the door seal. You do this by placing a dollar bill between the body of the freezer and close the door. The dollar bill should stay in place and pull out with a small amount of resistance. If the dollar bill falls out when placed between the gasket and cabinet, double check to see if the door is being blocked by anything that may be stopping it from closing. If nothing is stopping the door from closing then refer to a tech to replace the gasket.

Check to see if the condenser is dirty. A dirty condenser cannot release heat efficiently into the surrounding air. Cleaning the condenser may be necessary, more if you have animals in the house. If you have condenser coils, they should be wiped occasionally with a damp cloth to remove accumulated dust. The condenser coils should be wiped occasionally with a damp cloth to remove accumulated dust.

Check for any obstructions to the vent to ensure proper air flow. If the vent is blocked, the air in the freezer will not get cool.

I suggest to double check the freezer control. If the freezer control is set too warm, set freezer control to a colder setting and allow 24 hours for temperature to stabilize.

If these assessment measures prove to be ineffective, I would strongly suggest contacting an authorized service technician who would be better able to assist you in the diagnosis and repair of your unit. You can often locate an experienced technician in your area by going to the manufacturer website.

Aug 11, 2013 | Frigidaire 14 cu. ft. / 396 liter Upright...

1 Answer

Frigidaire freezer LFFU14F5HWN fan not running or cooling


Hi djgecko - Here are a few simple troubleshooting tips that may help you resolve this issue:



· First check clearances around your freezer. There must be adequate space around a freezer with a static condenser so that air can circulate properly. Proper clearances include 1" at the back and 3" on top of the unit.


· Examine your doors. If the doors have been opened too often or for too long, this may have allowed warm air to enter the freezer. Make sure to shut the door completely and be sure not to keep the door open for too long. Even leaving a door slightly open can allow too much warm air intake. Make sure the freezer is level and keep food and containers from blocking the door closing.


· Check the door seal. You do this by placing a dollar bill between the body of the freezer and close the door. The dollar bill should stay in place and pull out with a small amount of resistance. If the dollar bill falls out when placed between the gasket and cabinet, double check to see if the door is being blocked by anything that may be stopping it from closing. If nothing is stopping the door from closing then replace the gasket. (Most appliance owners can easily do this without any tools or sealant.)



· Check to see if the condenser is dirty. A dirty condenser cannot release heat efficiently into the surrounding air. Cleaning the condenser may be necessary, more if you have animals in the house. If you have condenser coils, they should be wiped occasionally with a damp cloth to remove accumulated dust. The condenser coils should be wiped occasionally with a damp cloth to remove accumulated dust.


· Check for any obstructions to the vent to ensure proper air flow. If the vent is blocked, the air in the freezer will not get cool.



· Double check the freezer control. If the freezer control is set too warm, set freezer control to a colder setting and allow 24 hours for temperature to stabilize.



If these assessment measures prove to be ineffective, I would strongly suggest contacting an authorized service technician who would be better able to assist you in the diagnosis and repair of your unit. You can often locate an experienced technician in your area by going to the manufacturer website.

Apr 17, 2013 | Frigidaire 13.7 cu. ft. / 388 liter...

1 Answer

When i shut the door it makes a high pitch whistle


One of two things are probably happening. If you have a distorted, torn, or missing part of a gasket it may whistle when the air in the compartment suddenly shrinks inside the cabinet when the door is closed. Second possibility is that you have an equalizer tube that allows the air pressure to equalize when the door closed. It occurs to me that maybe the fan inside the freezer may have bearings that are in the process of failing and only complain when the fan motor begins to start up after the door has been closed. hope this helps. Good luck!

May 30, 2012 | Frigidaire Freezers

1 Answer

We have a frigidaire upright (ffu17m7hwd) which formed a lot of ice and we are in the midst of defrosting and don't want to experience this again. Can you assist please? Had to throw food out due to...


Freezer burn to food is caused by air & moisture in contact with it.
There should be a tight seal by the rubber gasket along all the inside edges of the freezer door. This gasket prevents unwanted hot moisture and hot air from entering the freezer compartment and causing ice build up. You can test the integrity of the rubber gasket seal by seeing how the freezer door will pinch a slip of paper in various spots around the freezer door. If the slip of paper pulls out easily, there is not a good seal at that spot. If that's the case (which I believe it is), the door gasket needs to be replaced. By the way, ice will build up over time because you need to access the food in the freezer, hence you will introduce moist air each time you open the freezer door.

Aug 28, 2011 | Frigidaire 20.3 Cu. Ft. Frost-Free Upright...

1 Answer

Our subzero freezer has a new problem. The cubes


Ice cubes WILL BE slightly moist when they land in the ice bucket. they've just been slightly melted in order to eject from the ice maker. Stop playing with the settings, for starters. put them back to normal, i.e., middle setting, place thermometer in center of freezer, and if you can, one in center of fresh food. monitor after 24 hours, and for the next three days thereafter. freezer temps should be in the -5 - +5°F, sometimes up to 10°, fresh food should be 35-40, sometimes up to 44°at the normal settings. If you are not having temperature issues, see if you notice any frozen drips of water on the underside of icemaker, indicating a possible crack in the ice maker mold, or a faulty water valve. You didnt include your model and serial number, so not knowing the path of the ice shoot, some go out the freezer door, some slide over and get dispensed from the fresh food side. Its possible you may have a problem instead with the flapping door that opens to allow ice cubes to be dispensed, or similar type mechanism. If this door does not seat completely when its closed, it will leak warm air directly into the ice bucket, which would make them slightly moist, also too, this warm air can cause frost and ice to buildup near the warm air source...look for any unusual forms of ice and or frost leading up from the flapping door to the ice bucket. Also look for any gaps in the door gasket when closed, this warm air leak can also cause similar problems, but its most likely with the ice door. could be the door, the spring, the solenoid, or something else i wouldn't know without personal refrigerator inspection.

Mar 27, 2010 | Freezers

2 Answers

Freezer very cold, no air going into fridge it warm ANY SUGESTION


hi there,

check the blower fan inside evaporator,there is fuse on the back side of your refrigerator for cooling fan,check on this using multi tester if busted replace fuse.

Jul 06, 2009 | Maytag 15 cu. ft. / 425 liter Upright...

1 Answer

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Icing is caused by warm, moist air hitting cold air. Either your gasket is not properly sealing to the frame or the door frame heater is either off or not working. Some units have an off/on switch for that. The heater is usually referred to as an "Anti Sweat" heater. Make sure the door is closing and sealing. The door frame should be slightly warm to the touch. If not, look for no power to the heater or the heater could be damaged/ burned out.

Good luck and hope this helps,.

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1 Answer

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IS IT ICE OR FROST? IF IT IS ICE, THE DOOR MAY HAVE BEEN LEFT CRACKED OPEN.
IF IT IS FROST, IS THIS A FROST FREE FREEZER?
IF YES, IS THE FROST ON THE BACK WALL?
IF YES, THERE IS A DEFROST FAILURE AND YOU WILL NEED TO TROUBLESHOOT THE DEFROST CIRCUIT.
IF THE FROST IS ON THE FOOD OR AROUND THE DOOR OPENING, A SEAL LEAK HAS ALLOWED WARM MOIST AIR INTO THE FREEZER AND CREATED THE FROST. CHECK THE DOOR SEAL FOR A GAP WHEN CLOSED.

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