Question about Computers & Internet
After you turn on the power the Acer splash screen comes up and it goes directly to a black and blue screen and prompts you to ''enter Current password?'' I cannot go to safe mode, bios, or anything. After it says you can press f2, the laptop says it is booting to Os then goes directly to the ''enter Current password?'' screen. I tried pressing f2, the esc key, alt f10, Cntl-Alt-Del 3 times, etc. Just can't get past the password screen. I have even tried to enter system recovery disk. Can you please advise me with a solution?? We bought this from Wal-mart new in the box. I simply do not understand the problem....I do not know if this is a BIOs password or a HDD password being requested. I just know i didn't enter any password when i opened it and I don't remember pressing any keys during the first boot up. It kinda sucks cause Acer says they can fix it for $100, but I just paid for it and don't want to pay for it twice. Thanks, any help will be appreciated.
I think is a factory fault most systems comes with factory passwords like that.
now u must find out if its a hard drive password which i dont think is thru.if its a bios password then u will need to erase the bios chips which is a risky thing to do if u r not an expert.
hard drive password can not be recovered all u do is change a hard drive.
bios password can be erased if u meet an expert.
i suggest u give them d 100 dollrs n get it fixed.
hope this helps
Posted on Dec 27, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jan 10, 2017 | Acer Computers & Internet
Jan 10, 2017 | Computers & Internet
Apr 05, 2015 | Acer Aspire 57386444 15.6 Laptop Lcd...
Oct 03, 2014 | Computers & Internet
Jun 10, 2014 | Computers & Internet
May 04, 2014 | Computers & Internet
Aug 25, 2011 | Acer Aspire One PC Notebook
Feb 28, 2011 | Acer Aspire 5535-5050 Notebook
1,510 people viewed this question
Usually answered in minutes!