Question about Computers & Internet
After you turn on the power the Acer splash screen comes up and it goes directly to a black and blue screen and prompts you to ''enter Current password?'' I cannot go to safe mode, bios, or anything. After it says you can press f2, the laptop says it is booting to Os then goes directly to the ''enter Current password?'' screen. I tried pressing f2, the esc key, alt f10, Cntl-Alt-Del 3 times, etc. Just can't get past the password screen. I have even tried to enter system recovery disk. Can you please advise me with a solution?? We bought this from Wal-mart new in the box. I simply do not understand the problem....I do not know if this is a BIOs password or a HDD password being requested. I just know i didn't enter any password when i opened it and I don't remember pressing any keys during the first boot up. It kinda sucks cause Acer says they can fix it for $100, but I just paid for it and don't want to pay for it twice. Thanks, any help will be appreciated.
I think is a factory fault most systems comes with factory passwords like that.
now u must find out if its a hard drive password which i dont think is thru.if its a bios password then u will need to erase the bios chips which is a risky thing to do if u r not an expert.
hard drive password can not be recovered all u do is change a hard drive.
bios password can be erased if u meet an expert.
i suggest u give them d 100 dollrs n get it fixed.
hope this helps
Posted on Dec 27, 2008
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Posted on Jan 02, 2017
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