Question about Sharp AQUOS Blu-ray Disc Player
Sharp Blu-Ray player (BD-HP21U) will not read Blu-Ray movie. Previews start, but once it gets to the movie, it's a blank screen forever. Will read old DVD no problem...
I had the same problem - Fix - Go to the sharp web site and download the file HP21U_HP50U_PN902270. You will need to make sure your thumb drive is no bigger than 4gb and you do not have any other files on it. Once you download the file on the thumb drive, you will need to unzip the file on the same thumb drive. The zip file is one of the new ones, so you might need to go to the web and get a shareware program that will open it. After this - turn your player on and go to setting, next scroll down to update firmware, insert the drive and tell it OK, it will ask you if this is OK, tell it OK and it will upgrade the firmware in about 2 min. I have already done this with 3 other players with no problem. Good luck. The sharp web site is sometimes a little hard to find and to me was not the most user friendly. good luck Pruitt43@yahoo.com
Posted on Mar 31, 2009
Go to sharps website and download updated firmware version for your model, then transfer the file to the blu ray using a usb mass storage device. I had to do that to mine it would not play new blu rays and i just bought the darn thing should've come updated. Good luck!
Posted on Dec 28, 2008
Just found there site. Just has two downloads on it. I will download the last version of it. Got to go get a USB Storage Device first.
Thanks a lot
Posted on Feb 01, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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