Question about Microsoft Xbox 360 Console

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Xbox 360 arcade

Whilst playing games xbox is scratching them.do i need to take it back to the retailer? my son is beside himself as he canot play on the console as fear of ruining more expensive games

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I would defenetly take it back to the store becase it can be a problem with the dvd drive. if this is the case it will keep scratching the games.

Posted on Dec 27, 2008

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Xbox360 seems to be scratching discs


Laser burn, looks like complete or partial circular scratches around your disc, also known as “the ring of death”. This occurs to discs when the games console has been moved whilst playing, from an upright to a horizontal position or vice versa or simply knocked against or the wires may have been just tripped upon. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but professional disc repair services is normally rerquired to restore disc laser burn damage back to "As Good As New Condition".

For further help on Xbox & Xbox 360 laser burn disc repairs or to get discs professionally repaired, visit:

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If this is happening consistently without any knocks or movement of the console, I would contact Microsoft for advice on your games console.

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Scratching disks


The reason for this is you got the crappy Xbox 360 Arcade and it has been known to do that, especially when you move the console while it's on and you're playing it.

Apr 06, 2009 | Microsoft Xbox 360 Arcade

1 Answer

Xbox 360 scratched disk


Hi

If the xbox is under warranty ( Microsoft has extended coverage on those) , have Microsoft fix it.
If it's older , you'll need to find a service that fixes 360s
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Jan 02, 2009 | Microsoft Xbox 360 Console

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u need to send ure xbox back to microsoft because the laser will be damaged and carry on scratching games thank u

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Did you try using a cd lens cleaner in the XBox 360 dvd drive? Check the cds that they are not scratched, and you could have your son try the discs in another XBox 360.

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