Can't turn off closed caption & not its not on the TV menu
Purchased new 42" vizio plasma TV and when I turned it on for the 1st time it displayed closed caption text on the screen. According to the manual I can turn it off on the setup menu, but contrary to the instruction manual there is no option for this on the setup menu or any other TV menus.
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You can download the user manual here. http://www.retrevo.com/support/Toshiba-57H84-TVs-manual/id/311ag813/t/2/ The closed caption feature has two options: • Captions—An on-screen display of the dialogue, narration, and sound effects of TV programs and videos that are closed captioned (usually marked as “CC” in TV listings). • Text—An on-screen display of information not related to the current program, such as weather or stock data (when provided by individual stations). To view captions or text: 1. Tune the TV to the desired program. 2.Press MENU, and then press x or • to display CUSTOM menu. 3. Press y or z to highlight CC, and then press ENTER. 4. Press y or z to highlight CAPTION or TEXT, and then press Enter. To turn off the Closed Caption feature: Highlight OFF in step 4.
Turning On Captions
Pressing the CC button displays caption options:
? CC on: Displays captions.
? CC off: Turns off captions.
? CC mute: Displays captions when the Mute
button is pressed.
To assign your preferences for captions, see “Using the
Closed Caption Menu” on page 33.
Features preferences Caption service This allows you to select the Closed Captions service levels of analog broadcasting to be displayed. Closed Captioning allows you to read the voice content of television programs on the TV screen. Designed to help the hearing impaired, this feature uses on-screen ‘text boxes’ to show dialogue and conversations while the TV program is in progress. Captions will appear on the screen during captioned broadcasts. & Select Captions service. é Press the cursor right. “ Select the desired Caption service: • CC 1, 2, 3 or 4 Dialogue (and descriptions) for the action on the captioned TV program shows on screen. Usually CC 1 is the most used. CC 2 may be used for alternate languages if they are being transmitted. • T 1, 2, 3 or 4 Often used for channel guide, schedules, bulletin board information for Closed Captions programs, news, weather informations or stock market reports. Not all Caption services are necessarily being used by a TV channel during the transmission of a Closed Caption program.
Features menu & Select Features in the TV Settings menu. é Press the cursor right to enter the Features menu. “ Select the menu items with the cursor up/down and adjust the settings with the cursor left/right. Closed captions This displays the transmitted CC- or CS-text on the screen according to your chosen CC or CS service in the Setup, Features preferences menu, This text can either be permanently displayed (assuming that the service is available in the broadcast) or only when mute is active. & Press the cursor right after having selected Closed captions. é Select On, Off or On during mute.
This sounds like the closed caption is turned on and in the text mode instead of the regular closed caption mode. With the remote or in the main menu there is a way to change or turn off the closed caption. Regular caption is usually marked CC1.
Check your closed-caption settings. You should find it's set for "text" right now. Turn it to "off" (or to "caption 1" if you want the captioning).
In text mode, the TV blanks out a portion of the screen to put up text that never shows up. You only notice on channels or programs where captioned programs are being broadcast. This is a common problem; on many remotes there's a single button to control captions and it's easy to hit it and change settings without realizing it.
I would check and see if you have the text option on under your closed captioning. With the new digital transition the signal for text captioning has been getting messed up during broadcast here lately. If it is on i would just shut it off or go to regular closed captioning.
I have a Vizio VX37L that i purchased on 12/26/08 and I had the same problem by 1/4/09. My five year old son loves to futz around with buttons and switches and he somehow enabled closed captions from the front of my Motorola digital cable box (I had it hooked up to the Vizio via HDMI 1.)
What you need to do is turn off your cable box and leave the Vizio on. Hit the "Menu" button on the front of the cable box and that should bring up a setup screen on your TV. Using the down cursor button on the front of the cable box, go down to the "Close Caption" section on the setup screen. It probably says "Enabled." Click on the right cursor button to disable CC and you should be good to go.
Some TV will not display close caption in HD mode. This is why its Grey out in HD mode. If you switch to regular input, i can bet you your close caption will not be Grey out. The problem you are having is your cable box has close caption enable. You must go into the cable box menu and turn caption off. In some box you may have to call your cable provide for assistant.