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Re: my washer shows UE code
UE code is an "unbalance error". Believe it or not, it is possible to unbalance a front load style washing machine. Usually caused by trying to wash smaller loads where the drum spins to try to distribute the weight evenly. With less laundry, you cannot distribute enough weight evenly around the drum and sometimes will cause an unbalanced load. If your problem is not a simple loading issue, it could be the balance sensor, loose wiring, or possibly the main control board. I hope this helps.
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The UE Error Code indicates that the laundry load is unbalanced. Just redistribute the load and when you shut the lid it should start to re-spin again. On some machine you have to push the start button.
I think there is nothing wrong with your washer. The UE error means Unballanced Error. This error comes up in two cases: 1. the load is distributed unevenly in the drum or 2. the machine is not properly set on an even surface (floor). Of course, it could be a third case possible, but very unlikely, when the ballance sensor itself is malfunctioning and have to be replaced, or the spring and dampers are worn out and also have to be replaced.
Hi from retired Englishman in SW France,
Don't wait- follow these;-0) It is necessary to ensure absolutely that the machine, even when empty, has all 4 feet very firmly on the floor, and I mean firmly ;-0)
Doesn't matter whether it is empty or not but switch it off then- very firmly push one front corner diagonally into the centre of the machine and see if the machine moves or rocks AT ALL, even the slightest. If it does you will need the open-ended spanner which came with the (new) machine........which of course went missing a long time ago?!! An adjustable spanner will suffice. Adjust the foot under that corner downwards until it is very firmly- almost pushing- against the floor but not so far that the corner lifts up! If this corner did not rock do the same to the other. Once you cannot rock the machine the slightest little bit, screw the locking nuts up tight to the underside of the machine so that they will not move. Ideally the rear feet should also be locked.
If this has not cured the problem it is possible that the internal suspension is malfunctioning.
This error generally happens when people try to run a bulky load, like a coat, rug, pillow, etc., using a high speed spin. For these loads, choose the low speed spin. After the cycle completes, if you think the clothes are too wet, power up the machine again but instead of choosing a cycle, just push the spin speed button until it shows the next higher spin speed (usually about 14 minutes will show on the display) and push start. The machine will usually be able to get to a faster speed now, as the clothes have some of the water spun out of them from the earlier low speed spin, allowing the machine to reach a higher spin speed without the Unbalance Error code showing up. Of course, you want to make sure the machine is on a solid floor with all the legs adjusted properly also.
UE stands for Unbalance Error. If the washer has tried to spin numerous times, tried to redistribute the load itself between each attempt, and still not been able to get the load up to full speed without experiencing an off balance condition, it will finally stop and display the UE code. This is most often the case when a heavy / bulky item(s) are being washed and the spin speed is set very high. When washing these items, set the spin speed to low. The machine will most likely be able to handle that. If you want them spun out faster, then AFTER the washer has made it through the cycle on low speed spin do this: Turn the power back on. Without selecting any cycle, just press the spin speed button, selecting the next higher spin speed. Now press start, and your washer will just do a 14 minute or so pump and spin.
For super wet heavy loads, if you cannot even get the washer to go through a cycle on the lowest spin speed, you may have to wring a bunch of the water out of the clothes by hand before doing the 14 minute cycle thing.
UE = Unbalance error.
try to use a low spin speed with loads like rugs, and try to get as even a load as possible. (ie: not just one rug) Don't wash rubber backed rugs, as the backing can break up and clog your machine.
Now, if you are successful washing with the lowest spin speed, you can hold the " Spin Speed " button in while pressing on the power button. Release power button. Now release the spin speed button. Now, press the spin speed button until the next higher spin speed from your last successful spin. Press start. Your washer should now pump out and attempt to reach the new spin speed, without adding any water. (usually about a 14 minute pump and spin cycle) Don't expect to be able to spin out rugs at a high spin speed.
this is what i just found on the internet... With any washing machine, it is vital to ensure that the load is evenly balanced when using a spin cycle. Redistribute washing by adding or removing items to ensure a more balanced load. ... If the door remains locked and the machine is displaying UE error, please run a drain program.5 Jul 2016
An UE Error Code is indicative of a “Unbalanced Error”. This indicates that the drum is not spinning in a smooth rotation. It may be necessary to rearrange the load in the drum. Also you have mentioned that the drum with full load has no such problem. It means that the drum cannot manage its weight in that position. So the problem might b adjustable easily. Try to remove the top panel and check for any slight movement in the position of the drum. Leaving it continue this way might increase the probability for the error to be repeated with the load. Will add some links related to internal diagrams of this model when i find some that might help you to check the drum inside.
Good luck with the machine.Please do rate my solution and post comments and results.