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Unable to find network adapter.

Hi,

Made a massive error on Christmas day I had a laptop brought for me so I powered it up for the first time and uploaded windows vista Ultimate but the Upgrade selection was not available so I went for the option that was to install without an online connection. Since then the laptop layout has gone into what looks like safe mode and I am now unable to set up a wireless connection as when i do so the setup disk errors saying cannot find network adapter. When looking in the device manager folder on the laptop Network Adapter is not displayed.

Please Help.

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  • Ade543 Dec 27, 2008

    It's an acer 5715z laptop and your right it did have an os but only vista home thought I was being clever putting a ultimate on it for added features. All I need to do is delete this version of windows and restore the factory settings. All the old os is now listed as windows old. I thought I could delete the loaded version of windows and the laptop would revert back to the os supplied by manufacturer but I am unable to delete the file or uninstall.

  • xpok7 May 11, 2010

    What laptop model is it, and why did you install windows Vista Ultimate? It should have already had an OS if you bought it.

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You may have to call acer and order restore di$k,

Posted on Dec 28, 2008

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