Question about GE 24 in. Monogram ZBD6880KSS Stainless Steel Built-in Dishwasher

2 Answers

GE Monogram DIshwasher

After I run my dishwasher cycle, a clump of soap remains in the dishwasher soap area. What can be causing this problem?

Posted by on

  • Anonymous Mar 14, 2014

    soap bubbles remain in bottom of dishwasher after wash cycle is complete

  • Anonymous Mar 15, 2014

    after running a full cycle, water continues to come in the dishwasher and leaks out



2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 247 Answers

Before taking anything to bits, check you aren't just loading the machine in such a way that something (for us, it's usually a frying pan) is stopping the soap dispenser from springing open all the way. A.

Posted on Apr 22, 2007

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 4 Answers

Agreeing with previous response in a bit more detail.

Dispenser lid is open. Caked powder at (what would be during normal operation) bottom edge of soap dispenser or caked powder fallen onto dishes or dishwasher bottom. There may be loose powder in rest of dispenser or spilled down inside door or onto dishes underneath dispenser.


Keep the area around the soap dispenser lid clear when loading the top tray.

The soap dispenser needs to swing open during the wash cycle. In many dishwashers the top tray has an indentation as wide as the lid of the dispenser. This allows the top tray to be as large deep as possible while still allowing space for the dispenser lid to open. People often pack their dishwasher with things overhanging this gap.

During the wash cycle the catch will release but the overhanging cutlery or crockery prevents the lid from opening all but a few degrees. Some water will splash in but not enough to wash out the soap powder. The soap powder at the bottom of the dispenser will then cake.

When the front door is opened the spring loaded lid, which is partly open, will of course swing fully open and you'll be convinced that the lid opened normally during operation. If this is the problem then if you're very careful and open the door very slowly you can actually hear the lid flip open. Also, depending on when the lid opens, how far it opened during operation and how fast you open the door you may find soap powder spilled down to cover the dishes at the front or down the inside of the door. This happens when you first open the door and obviously there couldn't be loose powder there if the powder had emerged while there was water washing around. Seeing the lid open as you open the door is a lot harder but can be done on some machines.

Posted on Jan 05, 2012


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Why is my dishwasher leaking soap foam from the lower left area of the door?

A leaking dishwasher can be caused by excessive soapsuds. Excessive soapsuds are the most common reason dishwashers leak. Excessive soapsuds will cause dishwashers to leak from the door. Good dishwasher detergent will have no more than half inch of suds on top of the water. So any time your dishwasher is leaking from the door open the door, if there is more than a half inch of suds your problem is in your soap. One drop of hand soap, hand dish washing soap, or any other soap will cause dishwashers to leak. Now, I am not suggesting that you intentionally put this soap in the dishwasher because if you did the soapsuds would be from top-to-bottom of your dishwasher. Now if there are a lot of suds you can fix it by pouring vinegar or cold water into the dishwasher and running it, this will kill the subs.

Jul 08, 2013 | Computers & Internet

1 Answer

My problem is that the dishwasher detergent is clumped at the bottom of dishwater after the cycle, or sometimes still in the little box but clumped up like packed sand. Our dishes are not getting cleaned...


I have an older dishwasher also and recently my wife also complained about it not cleaning right... so me being the man I am tried in vain to clean the things... Bought new spray arms online and installed them in the thing works like new... However I have also found that if the heating element goes bad then that also can mess things up bad... So I would buy new spray arms, and also check out the heating element to make sure it is working... Here is a tip that will help you with the online buying...

Dishwasher Spray Arms not Spinning

How to Buy Appliance Parts Online

A bad heating element causes many problems in dishwashers...

Dishwasher Problems The Heating Element not Working

Dishwasher Maintenance



Oct 15, 2010 | Frigidaire Professional Series 24 in....

1 Answer

The dish liquid dish soap is clumping in the resevoir

Check your heating element..

A bad heating element causes many problems in dishwashers…

Dishwasher Problems The Heating Element not Working

Dishwasher Maintenance


Asker's Testimonial " explanation very clear. will give it a go and see how simple it was. thanks Ronnie " - ronnieshomes

Aug 26, 2010 | GE CDW9380NSS Stainless Steel Dishwasher

1 Answer

Why does soap remain in the soap cup are a complete cycle is run?

There are three common problems that cause the Soap Dispenser or Cup not toopen. I have a tip that will explain these problems in detail....

Dishwasher Repair Problem Detergent Cup does not Open



Jan 15, 2010 | GE Tritonr XL GSD6260JCC Dishwasher

2 Answers

The soap packet doesn't dissolve, it remains intact at the bottom of the machine at the end of the cycle.

don,t use those packets stay with powder or liquid dishwasher soap. the packets need a lot of heat to dissolve,.

May 29, 2009 | GE Nautilus 24" Built-in Dishwasher

1 Answer

PDW7300 Dishwasher leaves clumps of soap in the dispenser after wash cycle

have you tried a different brad dish soap?  Is the water getting hot enough?  Is the water valve opened completely?

Mar 15, 2009 | GE PDW7300N Dishwasher

1 Answer

Soap dispensing problems on a kenmore dishwasher elite 577-0

is your soap door open when this happens if it is then make sure there's no water or other liquids in the dispenser from loading the washer one tablespoon of water in there will clump up the soap and it won't drop when it pops open

Dec 25, 2008 | Kenmore 24 in. 15252 / 15254 / 15259...

4 Answers

GE Triton XL Dishwasher

My Triton XL soap dispenser still has a clump of soap after the cycle has finished. My glasses are left with a cloudy film, and my silverware is left marked with film on it. I have cut down on the amount of detergent, and have not overfilled. I have also tried using white vinegar as the manual states. Any suggestions? Thank you

Aug 17, 2008 | Dishwashers

Not finding what you are looking for?

Open Questions:

See all GE 24 in. Monogram ZBD6880KSS Stainless Steel Questions

GE 24 in. Monogram ZBD6880KSS Stainless Steel Built-in Dishwasher Logo

1,175 people viewed this question

Ask a Question

Usually answered in minutes!

Top GE Dishwashers Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers


Level 3 Expert

4345 Answers

Oloyede Monsuru

Level 3 Expert

1417 Answers

Are you a GE Dishwasher Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides