Question about Acer Aspire 3000 Notebook

1 Answer

Acer Aspire 5735 webcam won't work on msn

It works when i just click on it to use without messengers, but when trying to use it with messenger it says, camera is in use by another program.
I have searched the internet for an answer.
This is a brand new laptop just bought for Christmas.....it did originally work with msn but now has stopped.
Please help!

Posted by on

  • 5 more comments 
  • s_m_t Dec 27, 2008

    Can anyone please advise more?

  • billyhung630 Jan 09, 2009

    I have the same problem .....when i use the facebook web cam , have one message say that you have another programme use the web cam, so cant open in facebook, how i can solve this problem...and my notebook is ASPIRE 4930

  • Anonymous Jan 10, 2009

    My problem is not exactly the same, but please tell me which driver did you use? Vista installed it with its own driver, but the picture wasn't as clear as i expected. So i tried to install it with the the drivers found on the support page. Neither worked. Now, i have 2 devices listed in msn, Acer crystal eye webcam, and Acer crystal eye webcam-default. can not set up the camera settings, but it works when video calling. But other applications can not use.

  • Anonymous Jan 17, 2009

    it wont work on msn but when i want to take a photo it works

    anybody know what to do??

  • Anonymous Jan 21, 2009

    i have the same problem with my laptop Acer Aspire 5735, can someone help us please.thank you

  • Anonymous Jan 25, 2009

    I have the same problem. The webcam works when I try to take pictures on msn, but when i try to actually use it, it doesnt work.

  • Anonymous Feb 16, 2009

    i have the same problem, i can take still pictures with it but i cannot use it on msn, it says connecting with...but then doesnt connect, i tried your solution beneath but it still doesnt work, its really annoying me, could you help me please thanksss

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  • Acer Master
  • 1,102 Answers

You need to setup cam with each program
After you start Windows Live Messenger,
expand the view by clicking on the square
on top left next to the red X.
Then on the Windows Live messenger window on the
right side, click on “ “Show Menus.” And then click
on “Show the Menu Bar”.
Next go to the Menu Bar on right side, click on Action.
Go to “TOOLS” and click “Audio and Video Setting
and follow the instructions.

Posted on Jan 28, 2009

  • 3 more comments 
  • DEKR
    DEKR Jan 28, 2009

    default crystal eye webcam

    you want to uninstall the new one

    then configure to msn

  • DEKR
    DEKR Jan 28, 2009

    most acer laptops have a recovery option where you can reinstall applications and drivers.

    you can find this in my computer or c:\drive where a folder will be called Acer

  • DEKR
    DEKR Jan 29, 2009

    have you solved your issue and could you please rate me

  • DEKR
    DEKR Jan 29, 2009

    do you still have issues

    don't forget to rate me

  • DEKR
    DEKR Feb 02, 2009

    please don't forget to rate me

    thanx

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http://www.acerpanam.com/flex/acerdrivers/bin/drivers.html?CFID=877183&CFTOKEN=73607451

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