I am trying to print an Adobe Acrobat document on both sides of the page. I insert the pages and start off by printing 1, 3, 5, and the turn it over to print 2, 4, 6, etc. The pages do not come out in numerical order but in random plus some pages come out up-side down.
I don’t know weather this is a driver issue or not. The printer is brand new and I have instilled the CD that came with the printer.
My reason for contacting you is that I cannot get any support here in Sweden due to that it is a holiday here and I cannot get support from the States, as the printer was bought in Sweden.
Please send me an e-mail to [email protected] and I will call you a.s.a.p.
Sincerely yours,
G. Erik E´. Tegnér
Hi
1 try printing from the adf feeder
2 try printing from the scanning glass
if from one of the above method has the problem try to clean your optics
if streaks comes from both u might have problem with the following parts
the charger unit- service it
the toner cartrigde- try a new one
the transfer roller - its is a black roller of it becomes white replacement is needed.
or Try cleaning your heads with appropriate solution. Then, cancel all print jobs. Try again. If it does the same i would turn it off, inplug all the cables, replug all and turn on. Try again. If still no good, completely unistall printer then reinstall it. Try once more. Good luck
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That is because of the original PDF document format, the only way to print this document in double print, is by reformatting the document with a PDF editor. This is not a driver problem.
This printer has also an automatic duplex feature, ensure you are setting up the automatic duplex , follow instructions on the user manual on the link below.
If automatic duplex is set up properly, and printer is still printing in the wrong way, that means that the problem depends on the specific PDF file that you are trying to print.
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The problem got resolved by clicking “print in reverse order” when printing the even pages and un-clicking the “print in reverse order” when printing uneven pages.
Thank you for your help,
G. Erik E. Tegnér
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