Question about Grohe Satin Nickel Soap Dispenser...

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Bottle under Grohe soap dispenser leaks down to cabinet

The bottle just revolves around when I try to tighten; any suggestions?

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  • Junk0457 May 17, 2009

    Not only does the soap leak out of the bottle all over the cabinet, it leaks around the top of the dispenser. Altogether a pain in the rear. My dispenser is black, fyi.

  • LeeT
    LeeT May 14, 2014

    The Grohe soap dispenser leaks soap every time I fill it from the top. It is because the bottle just hangs on 3 prongs and the bottle is not fastened to the unit so when you fill it, any soap that goes above the loose hanging bottle drips off the side and down into your cabinet. There is only one nut that is supplied to fasten the head to the counter. There is no other mechanism to fasten the bottle other than the 3 prongs. I discovered this by chance when I saw a puddle of soap in the back of the cabinet after one year of use. It is possible to have another nut that pushes the top of the bottle down while it is hanging on the prongs to create a dubious seal. There seems to be a part missing because the bottle has threads on it that are completely unincorporated into the assembly.

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  • 68 Answers

Pull the dispenser out the top and have someone hold the trim above the counter while you tighen the bottle down below.

But the real problem is the retaiher nut which hold the dispenser in place is loose. Remove the bottle underneath ( it unthreads) and tighten the nut that you see just above the bottle. This can be a tight spot and you may need a basin wrench.

Please rate this response and Good Luck, Phil

Posted on Dec 27, 2008

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Posted on Jan 02, 2017

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1 Answer

I have a Grohe liquid soap dispenser and the washer is leaking soap at the base of the unit. can this washer be replaced?


it is not available from Grohe but if you take it apart it is probably generic enough to be found at your local hardware store. assuming this the problem. it may just need to be tightened up a little. either way here is a link, w/an adobe file (specification sheet), regarding the specs about 1/3 down the page on the left. you can also purchase the soap dispenser here. hope this helps:)

http://www.faucetdirect.com/grohe-28-751-deck-mounted-soap-dispenser/p54966

Jul 26, 2011 | Grohe Soap/Lotion Dispenser 28.857.AV0

1 Answer

Purchased soap desp. model #RP47280SS with no directions. Left white ring with dispenser on counter and used rubber washer and plastic nut on bottom. I can't get the dispenser very tight to the...


bobj50-

The white washer goes underneath the counter (with the nut) and the rubber gasket on top of the counter under the dispenser head. You may find it easier to tighten the assembly with this configuration. As for filling the bottle, unfortunately it must be unscrewed from under the counter in order to refill it.

Hope this helps.

Regards,

DIYpro

May 17, 2011 | Delta & Soap Dispenser

1 Answer

My Grohe soap dispenser leaks under the sink. The bottle simply hangs off the pump. It looks like it should screw on the dispenser but there was no nut. Is this correct?


Virtually all soap/lotion bottles have threads on the top of the bottle and are designed for initial installation only since all if them are refillable by pulling up on the pump head. Grab the bottle and twist to the right. If it will not tighten then the threads are stripped out and complet dispenser replacement is required. Grohe does not sell either the pump assembly nor the bottle separately.

Sep 28, 2010 | Grohe Satin Nickel Soap Dispenser...

1 Answer

I have a Grohe soap dispenser and it has quit working for me. It is as if it gets stuck after you push it down and it seems to leak the soap out of the bottom part of the dispenser getting soap all over...


Sounds like there might simply be old soap caked on the inside of the dispenser head and feed tube. Best thing to do is have a sink filled with HOT water and just put the head portion in there to soak for a while. This should loosen the old soap enough to either dissolve or at least get it moving again. You can also take what soap is still in the dispenser out and put in another container, taking time to rinse the container with hot water as well and then filling it with hot water as well to test the pump action of the head, again using this action to help clean the insides of the pump. Short of this doing the trick, it may just be time for a new one. Good luck.

Aug 26, 2010 | Grohe Satin Nickel Soap Dispenser...

1 Answer

Dispenser will not press down


Unfortunelately for you, Grohe, does not offer pump head replacement to the best of my knowledge. The entire pump/bottle therefore will have to be purchased. You didn't mention what finish you had so if you plan to stay where you are for a long time I would suggest you look at the Rohl soap dispensers as an alternative. Their warranty is for 10 years and you can run a 3/8" I.D. vinyl tubing from the pump down to any size jug of soap you want under the sink and never have to refill it again from above. The finish might not be a match however.

May 28, 2010 | Grohe Satin Nickel Soap Dispenser...

1 Answer

My grohe soap dispenser won't pump out any soap.


If the soap dispenser is not pumping the soap then the soap is to thick. You need to then the soap down some so it will pump.

Apr 01, 2010 | Grohe Satin Nickel Soap Dispenser...

1 Answer

The bottle that contains the soap for my sink broke off, leaving the top of the bottle in the base of the squirter under the sink. How can I take the top of that plastic bottle out so I can skrew in a new...


Hello. You will find that the bottle will come out once you remove the nut under the surface of the sink.
You have to get into the cabinet to do this. And, a faucet wrench, available at any hardware store will assist you greatly. Regards, joe

Oct 18, 2009 | American Standard Contemporary Kitchen...

1 Answer

Soap Dispenser leaks soap onto counter


maby minor crack between the the treds on the bottle that screws in to the pump or a crack in the bottom of the pump and you may not see it because the pressure of the pump isint in the bottle when you un screw it tot look at it

May 17, 2009 | Grohe Satin Nickel Soap Dispenser...

4 Answers

Soap dispenser leaks


You can fill these 2 ways.You can pull out pump from top,at sink , and squeeze soap in .Or you can unscrew bottle from under sink and fill, I'm thinking that your bottle is loose under sink, or the plastic neck has a hairline crack. Im not real clear on where the soap is comming from.Thankyou.

Dec 11, 2008 | Grohe Satin Nickel Soap Dispenser...

1 Answer

Grohe soap dispenser stays in down position. What can I do?


You have got to be kidding. I pay to get a solution from you and you get a free solution from me, so that, you can charge someone else. Ha!

I thought you were part of the Grohe web site until I saw the charge.

Grohe is taking care of me fine thank you.

Nov 17, 2008 | Grohe Satin Nickel Soap Dispenser...

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