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Difficult to say without the machine in front of me. Normally you get this response if no beans fall into the grinder. Are your beans oily, sticking together and not falling in?
Normally freshly roasted beans esp dark roasts are a bit oily. If so then you can change roasts, brands or mix with another type.
You might try to adjust your grind per the manual. (turn knob inside the bin while the grinder is grinding) see #8 page 12.
If the beans are falling in and grinding and you still get this msg I would say you have a grinder problem. http://capresso.125west.com/e8_manual.pdf
Juani, can you use ground coffee in your machine. Then go and find the grinder and put some coffee beans in and grind them.
while enjoying your coffee read the user manual for the coffee machine and find out what the trouble is. If you can't find the manual, you can get it here Free User Manuals and Owners Guides ManualsOnline com
all the best Kolbrun
We just went through the same situation. We opened the top the Magnifica to get to the grinder and removed the four screws to seperate the grinding pieces. Inside we discovered two black fosilized beans/stones! We removed those, cleaned out all the bean dust and it is working like new! Took about an hour.
ONE COMMON PROBLEM IN THIS MACHINES, SINCE THEY ARE MADE IN CHINA, THE QUALITY OF THE BEARINGS DETERIORATE IN ABOUT EXACTLY ONE YEAR. AND THE GRINDER NO LONGER WORKS. THE BEARING BUSHING ITS MADE OF BRASS, AND THE LOAD OF THE COFFEE BEANS OVER KILL THE BEARING. ITS A RIP-OFF....