Question about Creative Labs Zen Digital Media Player

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Problem with creative

I got my zen for christmas as my ipod was stolen and when i went to upload songs it takes ages to do things and the program always freezening when i'm trying to put music onto my zen and the program then closes itself and each time it does this it takes even longer to do put the songs on whydoes it do this? also once it's finally done and you add a playlist it doesnt show up

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  • preenadivech Dec 31, 2008

    there mp3 and sometimes wma

  • Anonymous Jan 01, 2009

    i did that but its still doing it, it takes longer to do things now

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Are you putting music on the player or on an SD card? What format are the files? If they are iTunes m4a files, the creative player won't read or play them. If they are not mp3 or wma files they have to be converted using 3rd party software.
If you put music on the SD card you have to either browse the card from the main menu or import the songs from the SD card to the player itself. The files won't just list from the main music menu. I have one of those players and it worked pretty well but it takes some playing with to get the hang of some of the features and so on.
Are you using the software that came with it? You may want to check the Creative site for updated software, and I also noticed there is an update for the firmware if it is not already updated.

Let me know if I can help further.

Cheers

Posted on Dec 31, 2008

  • Shayne Schecht Jan 01, 2009

    Try wiping it and reload it using Windows Media Player to see if it works better. Also as I said see if there is a newer firmware update on the Creative support site.

    Cheers


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