Question about Samsung ML 1710 Laser Printer

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Paper scrolling i have a ml 1710 laser printer. it seems as if the printer all of a sudden is having trouble getting the paper from the drawer into the printer. it goes round and round...sounds like it's trying to turn and pick up the paper, but some how can't feed it through the printer. there are even marks on the end of the paper where the 'turning device' has tried to grab on. i tried putting more paper in, then taking some out to see if the level of paper made a difference. nothing has helped. any ideas? thanks.

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Re: paper scrolling

Sometimes there is a spring in the paper tray which pushes the paper upwards so it presses against the rubber roller in the body which pulls the paper into the printer. If this spring has become dislodged or similar, it won't push the paper up with enough force for it to work. Also, somethimes in an older printer or one which has seen much use, the rubber roller can become deformed, causing a similar problem. This one is much harder to fix because spare parts are usually either not available or extortionately priced!

Posted on May 31, 2007

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