Question about SanDisk Sansa c240 MP3 Player

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I can't access all of my songs on my Sansa c240

When I first plugged the Sansa in, it had no problem at all seeing it, but when I tried to access the folders where the music is held, all I got were blank folders. I've tried everything in the book to make Vista see the music on there. I have synced files to it via WMP 11 and it worked fine. I can see those two music files but no the other 920mb of music data. Can anyone please, please help me? This is the most frustrating problem I have ever come across. Thanks!

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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ThaMp3Doctor
  • 8596 Answers

SOURCE: Can not view my music files on my laptop (but can on my desktop)

Get the latest firmware upgrade - this player wasn't originally designed with WMP 11 in mind. Also, make sure the laptop has the folders "My Documents" and "My Music" on it - this is primarily where WMP reads from.

Posted on Feb 19, 2008

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ThaMp3Doctor
  • 8596 Answers

SOURCE: Sansa C240 syncing problems

The songs are in the wrong format - read my 2-part article on song formats under my profile for more detailed info

short answer: convert the songs to Mp3 format, and you will have no problems

Posted on Jun 23, 2008

ThaMp3Doctor
  • 8596 Answers

SOURCE: Sansa e280 will only charge when connected to my computer

I would go to Sandisk's website first, and read all of their Vista-related help files first before trying my last ditch efforts:

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Jun 25, 2008

  • 1 Answer

SOURCE: computer willnot recognize sansa clip, Begins

ok, look turn your device on and select settings, next you want to find usb mode (wording may vary). select this option and change this setting to msc, i have a 2 gig clip and this seemed to work......if this doesnt work try the mpt setting under the same "usb mode" option.....also when putting songs on your device, make sure the files are in wma format(windows media audio) to do this , see the songs properties, ussually done with a right click on the songs shorcut or logo.....if the file is in mp3 format, open the song in windows media player and open the library tab, highlight what you want to put on your device right click and select send to .....then select audio converter, convert the files then send them to your clip.

Posted on Mar 31, 2009

  • 2 Answers

SOURCE: WMP and Rhapsody crash when I sync w/ Sansa Fuze MP3 player

my sister has the same mp3 player unfourtunatly see put it in her back pocket sat on it then the screen broke it still worked for a couple of months and then it died the circuit board exploded. Now if your talking about downloading songs i can help all you have to do is get a program called free youtube to mp3 converter, what you do is copy the url and paste it into the place where it says paste url then hit download it will usally come up in a different place if you set it to download to your desktop then you wont have that problem.

Posted on Jun 07, 2009

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1 Answer

Trying to download music to my mp3 but not sure how to do it


I'm not sure of your problem exactly but here is what I found!
http://www.sandisk.com/Assets/File/pdf/retail/e200_usermanual_en.pdf

This is your manual for the MP3 unit you have. On page 14 it details how to transfer music from your computer onto your Sansa.
So , -Plug it in! - plug it into the computer and wait until it comes up -Open your music software - Open your iTunes or Windows Media Center and access your music -Open the Sansa "Media" folder -Simply highlight your music and drag them into this folder and you should be able to access them!
If you are attempting to download directly from the internet onto your unit, you must first save them to a folder on your computer and then you can drag them onto your Sansa just like with music files.

Jun 06, 2011 | SanDisk Sansa e200 MP3 Player

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Hi, by accident I delete some file from my sansa and it's not working now. Even my computer can't see it. I took the battery off and put it back and then is working just for a few seconds starting to...


Try reflashing the firmware for your device you can find the latest firmware and flashing utilities from the SanDisk website. Make sure that you back your music up first because when you do this you are setting it back to factory settings.

Sep 30, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

I am trying to use windows explorer to manage my files and I can not see the files to remove them. I do not have the sansa interface anymore, but I recall being able to use explorer for adding and deleting...


With it plugged in, go to My Computer>Your player device. Find the Music folder, you can add or delete music inside the folder with the player plugged in.

Jul 12, 2009 | SanDisk Sansa e250 MP3 Player

3 Answers

Song Removal


Go to my computer scroll to sansa or your MP3 player and open the music folder and open each sub folder and delete Songs manually then delete the folders them selfs then format

Try and drag and drop from your music folder to the media folder on the player make sure usb mode is msc this will show you all the folders Use your windows explorer for the transfer... much easier...If you don't have copies of your music copy to a folder on the computer first
Make sure you have it in MSC usb mode
Download and install run connect sansa when asked. Link
(http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe)
This has the manual also

Apr 19, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

I can't put music on it i tried windows media player but it won't work.


Go to my computer click on folder open music folder and Drag and Drop in to the sansa music folder don't use Wmplayer waste of time of course plug in your sansa

Mar 02, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa View Audiobook file


Plug Sansa into  computer Double-click My Computer Double-click Sansa Double-click Audiobooks folder Drag audiobook files into that folder

Aug 29, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e280 froze


It is probably because you have folders inside of folders inside of folder... i just had the same problem and copied all the songs in a folder into the main folder IE
dont do this
sansa>music>artist>album>music file
do it like this
sansa>music>artist>file

Dec 04, 2007 | SanDisk Sansa E280 MP3 Player

2 Answers

Connceting to computer


type in (drive here):\MUSIC to access the music folder or ..VIDEO for video folder. Then it acts like a hard drive.

Nov 29, 2007 | SanDisk Sansa e260 MP3 Player

2 Answers

Deleting songs


Chances are that you are using windows xp. open up your sansa folder to where it says pictuer, movies, ect. look at the picture to see what to do. In your player folder click tools --> folder options --> View. Under hidden files and folders click 'show hidden files and folders, click ok. The music folder would now show up where the videos and pictures are. Simply open the music folder and delete the ones you do not want. By default the songs are sorted by artist --> album --> song.

Mar 16, 2007 | SanDisk Sansa e250 MP3 Player

3 Answers

How do i delete pics from my sandisc sansa e260.


what you need to do is this. i cant help you if you have a mac but i can help you if you have a pc. for pcs, you need to plug in your player.once its connected, double click "my computer".in it, the player should have registered and their should be an icon that says "sandisk sansa e260" ( or something like that, i couldnt exsactly tell you considering my player is completely busted at the moment.)then you should see a bunch of files.the files will include album art,songs,and folders for videos or pictures.in the pictures folder you can access your pictures,and right click on the files you wish to delte, and simply just...hit delete.

Oct 08, 2006 | SanDisk Sansa e260 MP3 Player

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