Question about SanDisk Sansa c240 MP3 Player

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I can't access all of my songs on my Sansa c240

When I first plugged the Sansa in, it had no problem at all seeing it, but when I tried to access the folders where the music is held, all I got were blank folders. I've tried everything in the book to make Vista see the music on there. I have synced files to it via WMP 11 and it worked fine. I can see those two music files but no the other 920mb of music data. Can anyone please, please help me? This is the most frustrating problem I have ever come across. Thanks!

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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ThaMp3Doctor
  • 8596 Answers

SOURCE: Can not view my music files on my laptop (but can on my desktop)

Get the latest firmware upgrade - this player wasn't originally designed with WMP 11 in mind. Also, make sure the laptop has the folders "My Documents" and "My Music" on it - this is primarily where WMP reads from.

Posted on Feb 19, 2008

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ThaMp3Doctor
  • 8596 Answers

SOURCE: Sansa C240 syncing problems

The songs are in the wrong format - read my 2-part article on song formats under my profile for more detailed info

short answer: convert the songs to Mp3 format, and you will have no problems

Posted on Jun 23, 2008

ThaMp3Doctor
  • 8596 Answers

SOURCE: Sansa e280 will only charge when connected to my computer

I would go to Sandisk's website first, and read all of their Vista-related help files first before trying my last ditch efforts:

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Jun 25, 2008

  • 1 Answer

SOURCE: computer willnot recognize sansa clip, Begins

ok, look turn your device on and select settings, next you want to find usb mode (wording may vary). select this option and change this setting to msc, i have a 2 gig clip and this seemed to work......if this doesnt work try the mpt setting under the same "usb mode" option.....also when putting songs on your device, make sure the files are in wma format(windows media audio) to do this , see the songs properties, ussually done with a right click on the songs shorcut or logo.....if the file is in mp3 format, open the song in windows media player and open the library tab, highlight what you want to put on your device right click and select send to .....then select audio converter, convert the files then send them to your clip.

Posted on Mar 31, 2009

  • 2 Answers

SOURCE: WMP and Rhapsody crash when I sync w/ Sansa Fuze MP3 player

my sister has the same mp3 player unfourtunatly see put it in her back pocket sat on it then the screen broke it still worked for a couple of months and then it died the circuit board exploded. Now if your talking about downloading songs i can help all you have to do is get a program called free youtube to mp3 converter, what you do is copy the url and paste it into the place where it says paste url then hit download it will usally come up in a different place if you set it to download to your desktop then you wont have that problem.

Posted on Jun 07, 2009

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1 Answer

Sansa c240 (1GB) MP3 Player: i have a sandisk sansa c240 and a 2gb micro sd car...


You Can Download Free MP3 From Youtube By This Site : video2mp3.net
If you didn't found Your Favorite Music In Youtube Try These Sites : Beemp3.com or 4shared.com

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Want to remove all songs from sansa c240 without having to do them one at a time


plug it up with the usb port, select the drive, right click, and click format...this will take all unwanted data off

Apr 01, 2010 | SanDisk Sansa c240 MP3 Player

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My Sansa c240 has songs on it, but when i look for the songs on my computer, i cant find any!


your computer is probably only viewing one type of files try switching it to view all

Jan 05, 2010 | SanDisk Sansa c240 MP3 Player

1 Answer

I cant see the songs on my c240 sansa MP3 player


Use the same version of windows that you used to put the songs on with to edit them.

eg: If you put them on your player with vista, you wont see them in XP.

Mar 29, 2009 | SanDisk Sansa c240 MP3 Player

3 Answers

Computer doesn't recognize songs


I've worked mine out.
When I put the songs on my MP3 I used Vista, I then changed to an XP install and this is when I couldn't see the songs on my MP3 player.
When I went back to my Vista install I could see and edit the songs.
Now I have cleaerd it I can go back to my XP install and use it as normal again.
Basically you need to use the same version of windows you put the songs on with to edit them.

Jan 11, 2009 | SanDisk Sansa c240 MP3 Player

1 Answer

Try to listen to songs on my Mp3 player (sansa c240) it no wrk


You have to connect the mp3 player to the computer and refresh your device through Bearshare - their songs have fixed licenses, which require you to refresh every 30 days or less.

-Tha Mp3 Doctor

Nov 17, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Sansa C240 syncing problems


The songs are in the wrong format - read my 2-part article on song formats under my profile for more detailed info

short answer: convert the songs to Mp3 format, and you will have no problems

Jun 19, 2008 | SanDisk Sansa c240 MP3 Player

1 Answer

My computer doesn't recognize the Sansa c240


The songs are in the wrong format - convert them to mp3
Read my "Tips and Tricks" on song formats for more detailed info

Mar 31, 2008 | SanDisk Sansa c240 MP3 Player

1 Answer

How do i reset my sansa c240 mp3 player?


If you go under settings there is a reset there. You should also be able to access your songs from your PC when u plug in your USB & could delete songs there. Might also want to look into getting a micro SD if u don't already have one. Good luck!

Jan 08, 2008 | SanDisk Sansa c240 MP3 Player

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