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The way to identifiy your problem is to send a full colour print to your printer and open the top just as the paper starts to come out . if you then remove your toner / drums for all the colours you can see the transfer belt if the quality of the image that you can see on the transfer belt is good and clear your problem is with the transfer form the tranferbelt to the paper and not any toner /drum issue and the most likley cause is the transfer belt itself "but before you relpace it remove it and clean around the electrical contact points and generally make sure the internals of the printer is free of loose toner .
Check status monitor see if cartridges are low or nearly empty , if new or full take out all cartridges and soak nozzles upright in cleaning solution overnight , or untill ink starts to bleed out:
Dab dry and re - fit , make up a A4 paper page with 6 colour bands about 1" high x 8" wide and print about 4 to 6 pages ,
check which colours are poor , if improvement is observed run
again a few times:
If one colour is poor take out that cartridge and soak again for a few hours , try again:
If no improvement replace with new cartridge or use a cleaning cartridge ( available on-line ) :
Using the head-cleaning utility shortens the life of the printer as the printer is set to lock-out after a pre-set use of the cleaning facility: and will have to be re-set instore:
Have you tried a new colour cartridge? This is a classic sign that the cartridge may be low on ink. When printing text, assuming you are printing black, it is likely that the black cart is doing most of the work so the gaps are insignificant. You could try printing text in several different colours. If the colour cartridge is low, you'll find that some colours may be ok but others may have gaps.