Question about Smeg DWI614 Built-in Dishwasher

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Brand New Machine, can't open the door

Smeg di612ca intergrated dishwasher, delivered 2 days ago, just tried to take the protective packaging off, i have removed the polystyrene and clear plastic but there is what seems like a 'transportation device' a black piece of plastic with a screw through the middle, unhelpfully this screw is upside down so all that i can see is the treads. The door is not budging. It has been suggested that I plug it in and see if the door then opens, no luck, any halp will be appreciated. Cheers, J.

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  • dan199 Mar 04, 2008

    identical problem. have been told htere's no transport locking device and instructions are inside - not much help if ou can't open it

  • Anonymous Apr 05, 2008

    yep same problem. how the hell do you open the door??

  • Anonymous Jul 27, 2008

    I have the same problem as above really. The screw he mentioned seems to be on the underside of the base unit, right at the top where the door should close too (not actually on the door). I am baffled as to how to open this thing. Incredibly silly that there isn't a single instruction on the packaging, nor on the online help files.

  • JamesX Aug 31, 2008

    I have the same issue.

    The door appears to be clamped by a black locking mechanism which is screwed tight from inside the machine. The screw is inaccessible.

    I have a plumber coming tomorrow to organise the waterfeed so will let you know then if we've managed to sort it.



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Threre should be instructions on what you need to remove, but where is this black plastic located, and wher eis the screw positioned?

Posted on Nov 07, 2007


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I have a Smeg DI 112-1 intergrated dishwasher, when i switch on, light 5 flashes continuously and pressing the program selection button does nothing,

i have had success with dishwashers that have a (frozen) motor this involves
1 turn off electrical supply and or remove plug from receptacle.
2 turn off water supply, usually under sink, hot water side.
3 remove the mounting screws that you can see under the lip of the ledge when dishwasher door is open,once these are removed
4 carefully pull dishwasher out mindful of the hot water supply line that is attached.
5 visually locate the main shaft, use vise-grips to determine if shaft spins freely if not use v_grips to turn shaft two turns or so, check by closing the appliance door and turning power / water back on then try running unit.
this technique will work for some, and only if a (frozen) motor is the problem. this is a temp fix but it is better than nothing.
thanx good luck.

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Do you remove the polystyrene blocks

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Can I remove clear cover at top of door showing make and model to clean built-up grime? Model PL 512

Yes it is removable however it provides additional protection from moisture damage. So after removal it could be more prone to scratching or moisture damage.

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Hi I have bought a hotpoint aquarius 11010 dishwasher and have removed all the packaging but a bit unsure if i have to remove the polystyrene from the back, it is inside the frame

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Btw, I’m available to help over the phone in case u need at

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Do I remove the polystyrene from the back of the dishwasher?

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Is their debris in air gap or in the bottom of the DW, where the drain is screened?

1. The air gap is usually located on top of the sink. Lift off the pretty cover, and unscrew the top cap nut. Is there rice and debris there? Remove it then. Reassemble and check it out.
2. The DW drains to the bottom of the unit where the pump is. This area is screened off so that the pump doesn't get clogging debris in it. is their leaf lettuce and stuff covering this? Remove that debris. Some times this area can only be accessed by removing the bottom spinning spray head. It comes off with a nut, possibly this nut is reverse thread. Reassemble when done looking for debris.
3. Is the drain line between the DW pump (located under the DW) and the waste pipe kinked? This line is a plastic corrugated line about 7/8" around the outside. It is a pumped waste and won't work if it is kinked, so unkink it.
4. Is the float stuck. This is a device on the bottom of your DW that tells the DW how much water is in the bottom of the DW basin. It looks like a mushroom. Gently move it up and down. Does it move freely or is it stuck? Unstick it.

Good luck. Did you have to dishes without a dishwasher once? If this doesn't work think of it as a pleasant reminder of the good ole days, whilst scrubbing them by hand at the sink. Use an apron to keep from getting wet.

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You may have to give a little more information.
Have a look at the manual, here -
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