Question about Olympus SP-500 UZ Digital Camera

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Problems downloading photos from camera

I have been successfully downloading photos from my camera for over a year, by plugging in the USB cable, which automatically turns the camera on. I click the OK button and this brings up the Windows Explorer window via which I transfer the images. However, with the latest batch of photos, I get as far as clicking the OK button, the camera screen displays the message 'One moment' and there it stops. The computer is not recognising that the camera is attached. It doesn't appear in Explorer, nor when I go via the Olympus Master software. I have tried changing the batteries twice, and never get any further. What may have happened and how can I fix it?

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  • Lyn Jones Apr 22, 2007

    Thank you to both lolita and zeusfaber for your suggestions. You were both right on the money for diagnosing the probable cause of the problem.

    It turned out the problem was the USB hub -- it had a loose connection and of course, of the four ports, it was the one that I was using to try and transfer the images that was the faulty one. Once that was fixed, I could again transfer images. Thank you to you both!!

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Posted on Apr 25, 2007

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Try plugging camera into another computer and see if you can download from there. It could be the computer usb port.

Posted on Apr 21, 2007

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Unless someone else on the forum offers something more specific, I'd be very tempted to borrow a USB cable from a friend and see if using that instead of yours works. (Doesn't have to be from an Olympus camera - anything that has the same connectors on - camera, MP3 player, etc lead will do). A.

Posted on Apr 21, 2007

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SOURCE: I have a olympus master digital 1.42camera,which

You need to install the software of your camera first to computer.And make sure the cables is in good conditions.

Posted on Dec 10, 2009

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