Question about SanDisk Sansa e250 MP3 Player

9 Answers

I need help with my sansa e250 mp3 player

I was listening to my sansa and i shut it off, then when i turned it on the black sandisk screen would come up. and thats all that would come up. occasionally the menu would show up but you could not navigate through it, if you tried the screen would turn white and automatically go back to the black sansa screen. and when i go to plug it in to my computer to charge the battery it doesnt recognize it. so im wondering if there is anything i can do to fix it, whether it be a new battery or what not. i appreciate all your help. thanks.

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  • 2 more comments 
  • Nykki Jan 20, 2008

    I have something similar. I watched some videos just once but the next time I tried, all the videos made the screen go white the to the black SanDisk screen. I managed to get one video to play but no others will work.

  • anonymous_16 Jan 20, 2008

    i managed to turn on my mp3 and got it to a song but it won't play. it just shows the blue screen with the song title on it. i tried to charge it with my usb port and nothing happened. my computer said that it didn't recognize the hardware. i tried to sync it with some songs on windows media player, and, again, nothing happened. my brother's works fine, so i know it's not the connection to the computer. i'm wondering if it came in contact with a magnet somehow. help!

  • BUTTA01 Mar 01, 2008

    i was listening to a song and all of a sudden my sansa e250 cut off............i went to plug it into the computer to charge and nothing happened.................WHAT SHOULD I DO???????????? CAN U HELP ME?????????????

  • Anonymous Dec 19, 2008

    i had a problem that my sansa e250 when i copy the songs in to it then it was not showing the songs and when i unplug the e250 form my system then it will restarting and after that it is refreshing database in the middle of refreshment it was stopping
    please tell me a solution for it.



9 Answers

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Hi. Seems like your player may be encountering some corruption. Try this and see if it would help: Switch your Sansa E250 to its Recovery Mode: 1. Make sure the player is powered off 2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface 3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button. 4. keep your fingers pressed on these 2 buttons until the E250 LCD screen displays "Welcome to Recovery Mode" 5. Connect your E250 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above) 6. Double-click on "My Computer" and you would see your Sansa E250 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6. Next, Apply the firmware for the E250 (your player should be connected to your PC at this time): Step 1: Use this link to download the firmware for your Sansa E250 (for better results, please save this file on your "Desktop": Step 2: Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player and format it as well, thereby clearing all possible file/system corruptions that may have occurred. Step 3: When the process is complete, unplug your E250 from your computer, and please make sure you disable the "Hold" switch Step 4: Power up your E250 and 90-99% of the time, it would boot up successfully. Let me know if this helped :)

Posted on Apr 25, 2007

  • mnyangana Jan 25, 2011

    Thank you for good and important information it really help me and I'm very happy my sansa is working. Thank you for your help keep it up. God Bless you!!!


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I jot a sansa e250 and i turned it off one night an when i woke up the next morning all that came on where the lights ...the screen wont turn on only the light??? any help????

Posted on Oct 29, 2008

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  • 59 Answers

You need the sansa media converter just download it and go

Posted on Sep 23, 2008

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I to have a problem, yesterday my battery was low and it shut down. Okay, well i went to go plug it in and it still won't turn on, even to charge. I have only had it for a few months and it's in pretty good condition but it still won't turn on to charge.

Posted on Sep 21, 2008

  • Lunaroutcast Sep 21, 2008

    One more thing. How do you take out the battery?


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I got a new computer and the software cd wont load. its still windows. i tried to do it through the file folder and setup, and it looked like it worked, but it still wont recognize and it said the mtp failed. any help?

Posted on Mar 25, 2008

Plz plz tell me y my sansa wont work for videos and photos its dumb now that i cant watch anything plz help me

Posted on Mar 23, 2008

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Battery does not seat properly. put paper between battery and cover. plug in and try again. it worked for me.

Posted on Jan 21, 2008

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My problem is that I can have a blank screen but the blue light is on on the naviation circle. I take the battery out to turn it off, the thing attempts to refresh data base then goes to the same thing. I have tried to update the firmware and do everything I know how to fix the thing and I can not find a way. Please help.

Posted on Jan 20, 2008

Hi i tried loading videos and photos onto my sansa e250 but when i looked on it i didn't see any videos or photos on it. Can u please tell me wat is worng and wat i need to do to put all of that stuff onto my mp3?

Posted on Dec 19, 2007

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Mar 27, 2007 | SanDisk Sansa e250 MP3 Player

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