Question about Tomtom ONE GPS Receiver

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Lost information Hi. After I installed software I have lost every thing!!! I safely disconnected device from my computer but tom tom screen has a flashing cross and can not reset it. Hope you can help. Liz.

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First thing you should do is backup the device before you ever change anything on the tomtom. Then if this happens you can restore it. Now if you have not done this try finding a friend with the same model and use there back up to get yours working again.

Posted on Feb 10, 2009

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1 Answer

Why is my tom tom light flashing but the screen is blank


You might like to try this procedure from the Tom Tom site:
Are you able to connect your device to the computer and operate it via TT Home? Please try that and just plan a route in the emulator (operate my device). Afterwards disconnect your device safely using the blue disconnect button in the right bottom corner.
If that doesn't help try reinstalling the application on your device.
  1. Create a backup of your device. How to create a backup of your device (hyperlink)
  2. Open TT Home and go to manage my device -> items on my device -> application -> remove to uninstall the application.
  3. Now to reinstall the application please go to update my device and install the application update that should be offered. Install no other updates.
  4. Now restart your device.
  5. You may have to repeat the last two steps a few times until there are no more application updates pending.
  6. If it was succesful please create another backup of the working unit. You may also install the remaining updates now.

Jul 03, 2014 | Tomtom ONE GPS Receiver

1 Answer

I turn the power on but only the orange screen comes on with tom tom one on the screen. Screen not changing at all


If you turn on your tom tom gps device and the only thing that comes on is the tom tom display screen, then you need to reset it first. To reset it, what you have to do is to hold down the power on/off button for about 15 seconds and that will reset your tom tom, if it does the same, then you have to reinstall the tom tom application on it.
To reinstall its software, you connect it to a computer then it will detect the device, then the latest software downloads will come up, download it on to your gps, now when you plug it into your car and turn it on, it will get passed the tom tom display screen and start up normally.
Hope this information helped.

Dec 23, 2010 | GPS

1 Answer

Update download for tom tom xxl 540s is too big for unit, lost all maps


Theres good news for you, you can get a SD card for your tomtom, and all you have to do is to install or download your maps on the SD card then fix it into your tomtom and you will be able to view your maps from there. For the lost maps, connect your tomtom to your computer, be sure to have your drivers software, then you select your tomtom form your computer, then you install all lost maps back on it by restoring all old maps. But for large downloads, download all new maps on a SD card. That should do the job.
Hope this information came in handy.

Dec 21, 2010 | Tomtom XXL 540S GPS Receiver

1 Answer

After updating my device i removed the usb cable from the computer and didnt remove it properly now my tomtom doesnt work it gives me a green screen with a red flashing error sign please advise me....


Red flashing error indicates corrupt software/firmware. Reconnect tom-tom to computer and bring up software that you installed with device (or take this time to install software). Navigate to "reset to factory defaults" and proceed as the software tells you. After that reapply updates to firmware and/ or maps and disconnect properly from computer. hope this helps

Oct 13, 2010 | Tomtom GO 720 GPS Receiver

1 Answer

I lost the cd that came with tom tom, is there a site to download the needed info.


Try this site
Download the Tomtom Home software and install on your computer.

Dec 31, 2009 | Tomtom ONE 3rd Edition GPS

1 Answer

Hi i have justnd just purchases tom tom 730 Go and connected it to my pc. it wont seem to disconnect. it wont turn on fully and has a big cross on the screen


That means you didn't let TomTom Home finish your update before you disconnected. You can do one of two things: reconnect update your device, but if that fails to work, you're going to need to do a hard reset of the device. It is very important to allow TomTom Home to completely finish installing any updates you select before disconnecting or the software may become corrupt.

Jan 02, 2009 | Tomtom GO 730 Car GPS Receiver

1 Answer

Tom Tom go 910 screen get frozen every time I turn it on


Sounds like your firmware is corrupted. I have fixed a few 910's with this same problem. If you have the Tom Tom Home program installed, try to reinstall the firmware using Tom Tom's website.

Make sure you always select to disconnect the device before unplugging it. You might have unplugged it from the PC while it was still writing data. This will certainly corrupt the firmware.

- Jim

Nov 14, 2008 | Tomtom ONE 3rd Edition GPS

4 Answers

Lost my webcam installation cd


I Lost my Software CD For my UCAM 6 LED Night Vision Webcam with microphone PC Camera LOL.. And I Cant FInd Anything.. ! Plz Help

Nov 25, 2007 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Missing COM port 1


It is not easy to give you a proper answer. The only thing that I can suggest you is to check TomTom support site. If you use some non Toshiba external device or software the best solution is to check support or FAQ page of device manufacturer.

Sep 07, 2005 | Toshiba e740 Pocket PC

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