Question about Tomtom ONE GPS Receiver

1 Answer

Lost information Hi. After I installed software I have lost every thing!!! I safely disconnected device from my computer but tom tom screen has a flashing cross and can not reset it. Hope you can help. Liz.

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 12 Answers

First thing you should do is backup the device before you ever change anything on the tomtom. Then if this happens you can restore it. Now if you have not done this try finding a friend with the same model and use there back up to get yours working again.

Posted on Feb 10, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Why is my tom tom light flashing but the screen is blank


You might like to try this procedure from the Tom Tom site:
Are you able to connect your device to the computer and operate it via TT Home? Please try that and just plan a route in the emulator (operate my device). Afterwards disconnect your device safely using the blue disconnect button in the right bottom corner.
If that doesn't help try reinstalling the application on your device.
  1. Create a backup of your device. How to create a backup of your device (hyperlink)
  2. Open TT Home and go to manage my device -> items on my device -> application -> remove to uninstall the application.
  3. Now to reinstall the application please go to update my device and install the application update that should be offered. Install no other updates.
  4. Now restart your device.
  5. You may have to repeat the last two steps a few times until there are no more application updates pending.
  6. If it was succesful please create another backup of the working unit. You may also install the remaining updates now.

Jul 03, 2014 | Tomtom ONE GPS Receiver

1 Answer

I turn the power on but only the orange screen comes on with tom tom one on the screen. Screen not changing at all


If you turn on your tom tom gps device and the only thing that comes on is the tom tom display screen, then you need to reset it first. To reset it, what you have to do is to hold down the power on/off button for about 15 seconds and that will reset your tom tom, if it does the same, then you have to reinstall the tom tom application on it.
To reinstall its software, you connect it to a computer then it will detect the device, then the latest software downloads will come up, download it on to your gps, now when you plug it into your car and turn it on, it will get passed the tom tom display screen and start up normally.
Hope this information helped.

Dec 23, 2010 | GPS Devices

1 Answer

Update download for tom tom xxl 540s is too big for unit, lost all maps


Theres good news for you, you can get a SD card for your tomtom, and all you have to do is to install or download your maps on the SD card then fix it into your tomtom and you will be able to view your maps from there. For the lost maps, connect your tomtom to your computer, be sure to have your drivers software, then you select your tomtom form your computer, then you install all lost maps back on it by restoring all old maps. But for large downloads, download all new maps on a SD card. That should do the job.
Hope this information came in handy.

Dec 21, 2010 | Tomtom XXL 540S GPS Receiver

1 Answer

After updating my device i removed the usb cable from the computer and didnt remove it properly now my tomtom doesnt work it gives me a green screen with a red flashing error sign please advise me....


Red flashing error indicates corrupt software/firmware. Reconnect tom-tom to computer and bring up software that you installed with device (or take this time to install software). Navigate to "reset to factory defaults" and proceed as the software tells you. After that reapply updates to firmware and/ or maps and disconnect properly from computer. hope this helps

Oct 13, 2010 | Tomtom GO 720 GPS Receiver

1 Answer

I lost the cd that came with tom tom, is there a site to download the needed info.


Try this site
Download the Tomtom Home software and install on your computer.

Dec 31, 2009 | Tomtom ONE 3rd Edition GPS

1 Answer

Tom Tom 130 will not power-up ( no working screen) when power button is activated.


If your device is not starting up properly, follow the steps below:
soft reset:

How to soft-reset my navigation device Answer In rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. The only information lost on your device is the clock’s time zone setting.

How to soft-reset my navigation device Answer In rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. The only information lost on your device is the clock’s time zone setting.


To reset your TomTom device, do the following:
Check that the battery is charged properly.
Charge your device for at least 2 hours before trying to turn it on again. Make sure the charging light on your device is on.
Reset your device.
Press and hold the On/Off button until your device restarts. This can take more than fifteen seconds.
In rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. The only information lost on your device is the clock’s time zone setting.
In rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. The only information lost on your device is the clock’s time zone setting.

Oct 09, 2009 | Tomtom ONE 130 GPS Receiver

1 Answer

Hi i have justnd just purchases tom tom 730 Go and connected it to my pc. it wont seem to disconnect. it wont turn on fully and has a big cross on the screen


That means you didn't let TomTom Home finish your update before you disconnected. You can do one of two things: reconnect update your device, but if that fails to work, you're going to need to do a hard reset of the device. It is very important to allow TomTom Home to completely finish installing any updates you select before disconnecting or the software may become corrupt.

Jan 02, 2009 | Tomtom GO 730 Car GPS Receiver

1 Answer

Tom Tom go 910 screen get frozen every time I turn it on


Sounds like your firmware is corrupted. I have fixed a few 910's with this same problem. If you have the Tom Tom Home program installed, try to reinstall the firmware using Tom Tom's website.

Make sure you always select to disconnect the device before unplugging it. You might have unplugged it from the PC while it was still writing data. This will certainly corrupt the firmware.

- Jim

Nov 14, 2008 | Tomtom ONE 3rd Edition GPS

1 Answer

Tomtom 1


You cannot use a sd card from another tomtom. The sd card is coded for each individual device. About the only thing you can do is to purchase a 1 gb card (no larger because it won't be supported). Insert the blank card into your unit and connect it to your pc. Go to my computer and see which drive the tt is. format the card and then open tomtom home. This will load your operating system back onto your card. I don't know if you can download a free map or not. Check the tomtom forums for more information concerning maps.
Hope this helps

Oct 13, 2007 | Tomtom ONE GPS Receiver

Not finding what you are looking for?
Tomtom ONE GPS Receiver Logo

55 people viewed this question

Ask a Question

Usually answered in minutes!

Top Tomtom GPS Devices Experts

k24674

Level 3 Expert

7987 Answers

yadayada
yadayada

Level 3 Expert

60769 Answers

Will Halftowaite

Level 3 Expert

503 Answers

Are you a Tomtom GPS Device Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...