Question about Actiontec GT704WG Wireless Router (gs583ad3-01)

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Not working Recently verizon network stalled and my router stopped working. It started with a red light, and my wife called verizon and they told her to unplug the phone line then replug the phone line and it worked for a day. Now it doesn't light up at all. The Router is just over 1 year and it seems strange that it would stop working at the exact same time the network went down. Is it a fixable problem, or time for a new one?

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Re: not working - Actiontec GT704WG Wireless Router (gs583ad3-01) Routers

Hard reset the modem

Posted on May 12, 2007

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Re: not working

No its not the time to change the Router. --We have verify some of the settings on the router first. --also check for following. --Did we had any system upgradation on the computer? --Do we use windows vista? --the router can be upgraded if required --you can also get the links to upgrade the router. --if you are using Verizon you can call the free calling no. 1-800-567-6789 --its a free technical support from verizon dsl --Ask the tech to check with the version of the router --If required he will upgrade for you.

Posted on Apr 22, 2007

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Re: not working

Go into your routers settings, usually by typing it's ip address in your web browser and save all the settings to your hard drive or make a note of all the settings. Look to the connections menu and see if your ISP's ip address and dns servers are showing and not showing noughts, if it does show noughts your isp is at fault, if there is dns server numbers showing,look to see if there is an option to restart the router, if restart it and try again. On the router normally at the rear there should be a hard reset button which should be held in for atleast 10 seconds and let the router reboot. If non of this works, then the router is probably faulty

Posted on Apr 22, 2007

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That should do it. Good luck.

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Good Day

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