Question about Epson Aculaser C1100 Printer

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Epson aculaser c11oo

Hi im looking for some help, my printer when switched on reports that tray B is OPEN,i have checked for jammed paper etc, nothing t5here at all. do u think its a sensor thats blown, or dirty, the printer is only 1 year old and not had a lot of paper printed from it. any ideas on how i can resolve this issue and get my printer working again would be helpful. United

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  • frank payne Apr 27, 2007

    cheers m8 looking at ur suggestion at the weekend.
    tnx for taking the trouble to assist me.

    frank

  • Steve Cook
    Steve Cook Aug 10, 2008

    Got same problem. Idiot Epson service manual uses too many acronyms such as "MSI" - what the hell is MSI - We don't all speak Epsonese and even a search in the service manual does not give a description. Anyway, the manual gets you to check all the other cover sensors, even though they can be easily proved to be working because they show the status in the display (A, B, C, E, F OPEN) if all open. Close any one of them and the corresponding letter disappears so I know all switches working. Have manually checked to B switch, ,metered it ok, cable ok so I'm suspecting main board. Did you ever fix this one? - too many people post problems but never their own follow-up to save other people going through same thing.



    By the way I love the wording of the next message if you press the "Go" button while "B open" is displayed... "Unable Clear Error" - they really need proof readers.

  • Steve Cook
    Steve Cook May 11, 2010

    Interesting point of detail - may or may not be related. When the "B Open" error is displayed, if I open another cover (say A), the "B Open" is replaced with "A Open", but any further covers opened get added in the display so the maximum number I can have open displayed is "A C F E Open" - (there is no D on this model. But it never shows "B" except when all the others are closed. This I think is significant but until the fault is diagnosed I won't know why. I would need another working C1100 to compare these symptoms. I'm hoping the customer will write it off though - indications are PWBA MCU and/or LV/HVPS faulty. IMHO uneconomic to repair.

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  • Epson Master
  • 691 Answers

Best guess would be that the lever on the sensor for the cover that is reported as open has got bent. Get yourself a service manual from http://www.TheServiceManualShop.com and find where the sensor is that is affected. Visually inspect it and ensure it works when the cover is opened/closed. Switches Image

Posted on Apr 24, 2007

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CREDITS: nanicool


IF YOU DONT GET FIXED WITH THIS THEN PLEASE REPLY BACK.

I SHALL BE GLAD TO HELP YOU WITH YOUR PROBLEMS.

THANK YOU

REGARDS
SWEET RASCAL

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