Philips PSS110/17 MP3 Player Logo

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Posted on Dec 27, 2008
Answered by a Fixya Expert

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My philips audio player not working???

I have put music onto my audio player and when i turn it on to play the music, i go to the music file and it says (file format not supported) any ideas???

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ThaMp3Doctor

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  • Master 8,597 Answers
  • Posted on Mar 23, 2009
ThaMp3Doctor
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Joined: Feb 04, 2008
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The PSS series only recognizes an obsolete DRM-9 license for WMA files. IF the songs were working previously on this mp3 player, make sure your music service subscription is up-to-date - delete every song off of here and then reload them. IF there were never working: You will need to stick to songs that are in true mp3 format if you want to get any use at all out of this player.

-Tha Mp3 Doctor

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MP3 players can only play music and audio files in mp3 file format.You can download mp3 music files from the Internet toyour computer and then copy them to your MP3 player.For your CD collection, you need to convert your CDs tomp3 music files onto your computer or download them from the Internet and thencopy them to your MP3 player after you have connected the USB cable tothe MP3 player and the computer.
You can do this using Windows Media player and Rip the CDs - Media Player willcreate a MP3 music file for each music track.Click on this link for instruction on converting musicfiles to mp3 file format :- http://www.fixya.com/support/r5798418-creating_transferring_mp3_music_files
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This player only plays mp3 music files not mp4 files.
You can download mp3 music files from the Internet to your computer and then copy them to your MP3 player.

For your CD collection, you need to convert your CDs to mp3 music files onto your computer or download them from the Internet and then copy them to your MP3 player.
You can do this using Windows Media player and Rip the CDs - Media Player will create a MP3 music file for each music track.
Click on this link for instruction on converting music files to mp3 file format :-

http://www.fixya.com/support/r5798418-creating_transferring_mp3_music_files

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I have downloaded music onto my Philips mp3 player, I can see all the songs from the album but when it comes to playing it, nothing happens.

MP3 players can only play music files in mp3 file format. You need to convert your CDs to mp3 music files onto yourcomputer or download them from the Internet and then copy them to your MP3player.
You can do this using Windows Media player and Rip the CDs - Media Player willcreate a MP3 music file for each music track.
Click on this link for instruction on converting music files to mp3 file format:-
http://www.fixya.com/support/r5798418-creating_transferring_mp3_music_files
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-Tha Mp3 Doctor
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