Question about HP DeskJet F380 All-In-One Printer

1 Answer

Keep reinstalling software

I have downloaded the software for my printer and it works fine. However when I plug it into my USB it reinstall a copy. So if I plug it in 5 times I end up with 5 copies . How do I stop that?

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  • claytonb2003 Dec 27, 2008

    Windows says installing device driver.

    I let it run it's own installer but it keep asking for CD which I say cancel.

    It then says finish and I am able to use the printer and scanner in fact all accessories but a printer is installed copy 1 or 2 or 3 as the default printer. Once I unplug it does the same thing again.

  • claytonb2003 Dec 27, 2008

    I am running Windows Vista and have to move around with my laptop but my printer is set

  • claytonb2003 Dec 29, 2008

    Good morning. I have changed the device settings and disable manual duplexing. That has solved the problem. Thanks for all the support.

  • claytonb2003 Dec 29, 2008

    I am not familiar with roaming profile in Vista although I am online and uses IM. What is roaming?

  • claytonb2003 Dec 29, 2008

    Thanks for the feedback. Do appreciate the support.

  • Glenn Rogers
    Glenn Rogers May 11, 2010

    Have you setup a roaming profile in Vista? That would clear things up. But, I will look into a recipe I can send to you so you can do this unless you are familiar with roaming profiles. Just give me a bit of time.

    One of the kids was here from College and had to spend three days cleaning the laptop of viruses. She just headed back. I'll have to do it all over again on Spring Break. Next laptop she buys herself.

    I'll look forward to solving this problem for you.


  • Glenn Rogers
    Glenn Rogers May 11, 2010

    I'm going to be offline for several hours but will pickup on your problem as we continue to get the preliminary questions out of the way later.


  • Glenn Rogers
    Glenn Rogers May 11, 2010

    Are you removing the USB plug as you only have one and or not enough to spare for your other devices?

    Which Operating System are you using?


  • Glenn Rogers
    Glenn Rogers May 11, 2010

    (Question 1)
    Does this occur when Windows itself, states New Hardware Found?
    (Question 2)
    And if so, do you let it run its own installer also?
    (Question 3)
    What is it you have done at this point?)

    Here to Fix It,



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Sounds like Vista did what it was designed to do on paper. I was a bit baffled as Vista is smart enough to recognize when you are roaming.

Thanks for using FixYa.


Posted on Dec 29, 2008

  • Glenn Rogers
    Glenn Rogers Dec 29, 2008

    Roaming was designed for the mobile worker who can travel among a network with wireless access points and switch off from one access point to another. In its early concept 'roaming' made sense for the phrase and it has stuck. The whole ideal was to have it seamless, meaning no action needed from you the user or IT to keep you, your profile working. As new devices come within range of your access, privileged card (Credentials) allowed, they would automatically become available, ie. printers. In the home area network, you as an Administrator have elevated privileges. (Although, this can get you into trouble if you poke around and change settings.) The issue with your printer, I don't see this as a problem but a very valid concern and a major annoyance. We see these all the time with the Windows Operating System.

    Thanks for playing your hunch and saving us both the time to discover it in the long run.You have good intuition and I would encourage you to trust it.

    If you look under C: there is a folder called Users. Here you will find your personal folder and under this is the Roaming folder. All of the entries and actions of Vista are 'transparent' to you (and should be) where in the past it meant IT had to create these profiles for roaming and users would poke around and set thing on tilt. That was what I was looking to discover that you then dismissed from my concerns. That there was a problem, that you had set a control to manual.

    With Roaming working correctly you should be able to take your laptop to work, Starbucks and return home without having to interact with any access controls other than logging in and providing a password. Your system should adjust and adapt automatically. This is 'Roaming' in theory. Hopefully it will fully mature as designed. Eventually, you should be able to travel by car and have wireless access the Internet by jumping off the nearest wireless card to you, and then the nearest card to that and continually hop by meshing will all other mobile devices around and in use. This will all occur in a reserved band of the device and heavily encrypted. This is called Wireless Mesh and what we will all be using late next year. When wireless mesh is fully working and mature Roaming will reach its idealistic goal setup 10 years or so ago.

    The author Arthur C. Clark envisioned all this in a SciFi novel in the late 1960s.

    Come back here to any of us when you need a hunch verified or you are concerned you may be about to do something you may regret, concerning your system. Or, if you just need plain help with your hardware. I focus on printers a lot and always have. I have four personal computers and two laptops. All these are running various versions of Windows and Linux. If you don't hear from anyone shortly you may always call on me. When I can't be of immediate assistance I can and will ask a colleague to come in and confer with you on my behalf.

    Its been a pleasure to assist you.

    Thanks for using FixYa, regards,



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