Question about XO Vision XOVision X140VIDB Multimedia Digital Media Player

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I/O device error

Is that a virus

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There's something wrong with it internally

Posted on Dec 30, 2008

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HS-636-4GBBK MP3 player - computer does not detect it


MP3 players use the popular USB connection which sometimes produces errors while connecting. These messages are similar to the "Device Not Recognized" error received with various USB devices. Fixing an MP3 player is sometimes specific to the brand, but they are so similar that most can be fixed the same troubleshooting steps.



Instructions

Device Manager

Click "Start" and go to "Control Panel." Double-click "System" and locate the Hardware tab to find the Device Manager. Vista and Windows 7 users can just type "Device Manager' from the start menu.

Locate "Disk Drives" from the list and double-click "Portable Device." If there is an exclamation mark or other error on the device, go to the "Drivers" tab.

Click "Uninstall" and remove the player. Restart the computer and attach the player reinstall the drivers.

Anti-virus conflicts

Plug the player into a different computer to see if it gets recognized. If it does not, contact the manufacturer to find out if it is broken.

Turn off your anti-virus program on your PC if the device works on other computers. Reinstall the drivers using the device manager as described in section 1.

Plug in the player to confirm the connection.

Other solutions

Check the battery level and make sure the batter is not low or depleted. A low battery will sometimes prevent the player from connecting. Let it charge from the power cord, if necessary.

Verify that you have at least Service Pack 1 installed. Go to the Start menu and type "Run." Press Enter.

Type "Winver" in the box and press "Enter." The Windows version will be displayed along with any installed service packs. Download a service pack from Microsoft, if applicable.

Remove the player from the USB port and push a pin into the reset hole located on the bottom. Reconnect to see if the problem is resolved.

Check the connection to make sure it's secure. The cable should fit firmly into both the player and the computer. Connect to a different USB port if you have one available.

Download updated firmware or use the MP3 Recovery Tool provided under Resources

Tips & Warnings

A bad cable will sometimes prevent a good connection. Use a different one to isolate the cause.


Take care and hope it helped.

Jun 01, 2011 | Kobian HS-3245 MP3 Player

2 Answers

USB not recognised


Try to do a hard reset, and unplug the device from the usb and do the reset first and let me know.

May 19, 2008 | Audio Players & Recorders

1 Answer

I have go gogear 4gb have a long charging cable and i put it in the computer wont regonize\no pop up windows?


MP3 players use the popular USB connection which sometimes produces errors while connecting. These messages are similar to the "Device Not Recognized" error received with various USB devices. Fixing an MP3 player is sometimes specific to the brand, but they are so similar that most can be fixed the same troubleshooting steps.



Instructions

Device Manager

Click "Start" and go to "Control Panel." Double-click "System" and locate the Hardware tab to find the Device Manager. Vista and Windows 7 users can just type "Device Manager' from the start menu.

Locate "Disk Drives" from the list and double-click "Portable Device." If there is an exclamation mark or other error on the device, go to the "Drivers" tab.

Click "Uninstall" and remove the player. Restart the computer and attach the player reinstall the drivers.

Anti-virus conflicts

Plug the player into a different computer to see if it gets recognized. If it does not, contact the manufacturer to find out if it is broken.

Turn off your anti-virus program on your PC if the device works on other computers. Reinstall the drivers using the device manager as described in section 1.

Plug in the player to confirm the connection.

Other solutions

Check the battery level and make sure the batter is not low or depleted. A low battery will sometimes prevent the player from connecting. Let it charge from the power cord, if necessary.

Verify that you have at least Service Pack 1 installed. Go to the Start menu and type "Run." Press Enter.

Type "Winver" in the box and press "Enter." The Windows version will be displayed along with any installed service packs. Download a service pack from Microsoft, if applicable.

Remove the player from the USB port and push a pin into the reset hole located on the bottom. Reconnect to see if the problem is resolved.

Check the connection to make sure it's secure. The cable should fit firmly into both the player and the computer. Connect to a different USB port if you have one available.

Download updated firmware or use the MP3 Recovery Tool provided under Resources (for mp3 players).

Tips & Warnings

A bad cable will sometimes prevent a good connection. Use a different one to isolate the cause.

May 13, 2011 | Philips GoGear SA5285/37 Digital Media...

2 Answers

MP Player not holding music files


You need to download the manual at http://www.tempoaustralia.com.au/mp3/im/ONIX_MP3_Player_instruction_manual.pdf and read the first page.

Jul 19, 2009 | Audio Players & Recorders

1 Answer

AMT MP3 PLAYER USB 2 DEVICE VIRUS PROBLEM


It could be that _your_ computer is virus-infected, and it tries to infect any device that you connect to your computer.

Find some other computer with "current" and "good" anti-virus software.

Connect the device to that computer.

The anti-virus software should both _detect_ and _remove_ the computer-virus from the device.

Then, on your computer, download and run the Microsoft MRT (Malware Removal Tool): http://support.microsoft.com/kb/890830/

Also, on your computer, download and run the virus-scanner from: http://www.prevx.com
to "clean" your computer.

Then, once your computer is "clean", connect all the USB devices that you have, and virus-scan each one of them.





Jun 15, 2009 | SanDisk Sansa e250 MP3 Player

2 Answers

My Player infected with New Folder.exe virus


All you can really do is perform a Repair in the Philips Device Manager - if it fails, you can call Philips and see if you are still in-warranty:
Download the newest version of the Philips Device Manager:
www.usasupport.philips.com - change your country/language as needed
Enter in your exact model #
Click on the link for your exact model #
Click on the Software & Drivers section
Click on "Firmware Upgrade Software"
Install the new Device Manager
Open and run the "Repair" tab

-Tha Mp3 Doctor

Mar 25, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

I need to try to recieve info on getting rid of a virus off my mp3 player i think i have a vrius on my mp3.. i have a much of folder i kant erase them and songs too


if you are saying you can't delete or add media to you'r sandisk sansa mp3, it is not a virus it is a firmware error. i have had the problem myself. Follow instructons below if this is the problem.

1.Connect Sandisk Sansa To Computer
2.Go to My Computer
3.Find Your Device
4.Right Click On Your Device
5.Click Format
6.Complete Format
7.Go Download Sandisk Sansa Firmware, Follow Instructions From www.Sandisk.com
8.Everything hould Work Fine.

Dec 17, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Formatting mp3 player


Go to this website to get the firmware upgrade for the device: http://esupport.sony.com/US/perl/select-system.pl?PRODTYPE=69&NAVDISP=portaud - Sony Walkman Mp3 Players.

Mar 17, 2008 | Curtis SMP228 MP3 Player

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