Question about Sansui VRDVD4005 DVD Player/VCR

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Won't play DVDs or CDs at all. Reads error code C-104.

My Sansui VRDVD4005 won't play prerecorded DVDs or record DVD's. It displays error code C-104. I am unable to play any prerecorded dvd. I receive error code "Incorrect Disc C104

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To solve this Code 10 error, follow these instructions: NOTE: After removing these registry keys and rebooting, it may be necessary to reinstall any CD or DVD recording applications.
1) Close all open programs

2) Click on Start, Run, and type REGEDIT and press Enter

3) Click on the plus signs (+) next to the following folders

  • HKEY_LOCAL_MACHINE
  • SYSTEM
  • CurrentControlSet
  • Control
  • Class
  • {4D36E965-E325-11CE-BFC1-08002BE10318}
4)This folder is the DVD/CD-ROM Drive Class Description in the registry.Look for any of the following names in the right hand column.
  • UpperFilters
  • LowerFilters
  • UpperFilters.bak
  • LowerFilters.bak
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

6) After deleting the keys, close the
Registry Editor

7) Reboot your computer


8) Open My Computer and check to see if your CD or DVD drives havereturned. You may also want to open Device Manager and verify that theyellow exclamation and error code on the CD or DVD drive is gone.

Posted on Apr 01, 2010

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