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is that the only disc that wont play? have you tried inserting memory stick on bd player. format memory stick (atleast 2gb) first to fat 32 using computer. insert to usb slot of bd player. then try to play the disc again...
Sony releases new firmware for the bdp-s350 ever so often to let it play newer movies. The last one can be downloaded from here firmware. Be sure to contact Sony with any problems so they can work on it for the next firmware. They are pretty good about updates as long as we let them know of any problems we are having.
If you are continuing to have problems let me know by sending me a message in the comments and I will go from there. I will get back to you as soon as possible.
The most likely cause of your frustration with the BDP-S350 is that
your player's firmware is not the most current. Most often, the firmware problem is JAVA related and will not let the menus load at all, but freezing during playback has also been reportedly fixed with the firmware upgrade.
The solution is to go to sony's website, download the firmware upgrade, burn it to a disc and then load the disc into the player to fix it.
The software updates for your Sony BDP-S350 can be found at their website here. You will need to download the file, burn it to a disc and then load the disc into your player to upgrade its software to play your new blu-ray movie.
I just had a chat session with Sony and the BDP-350 Blu Ray can not stream video from Netflix or Amazon. Julie_> Welcome to Sony Online Support. I'm Julie. Please allow me a moment to review your concern.
Julie_> Thanks for waiting, xxxx. I'll be glad to assist you with the information about the compatibility of the Blu-ray Player to stream the videos.
Julie_> I'm very sorry to inform you that the Blu-ray Player is not compatible to stream the videos from netflix.
Julie_> Only the BD-Live feature of the Blu-ray discs played in the Blu-ray Player can be streamed.
Julie_> At this point of time there are no Firmware updates available to make it compatible to stream the videos through Netflix. 12/2/2009
I had the same issue. it is not recognizing the disc. I called in and I am having to send it in for servicing. The message you are getting is because the only option you are getting is the BD data one and not the one to play the disc.