Question about SanDisk Sansa e140 MP3 Player

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Songs not showing up on player

I uploaded about 200 songs onto my player, but for some reason, only 49 of them are showing up. When I explore the device on my computer, they're all there. But only when I disconnect it and try to listen to them, only the first 49 show up. Any ideas?

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Re: Songs not showing up on player

When I had a problem with this all I needed to do was make sure the track had both id3v1 and id3v2, you can easily copy it over using some freeware like mp3 book helper. Can't remember which one not being there that was causing the issue, but that fixed it.

Posted on Nov 10, 2007

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Re: Songs not showing up on player

The problem is that the mp3 might not recognise the song so try to change the format of the music hope it helps.

Posted on May 10, 2007

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Can't delete songs uploaded years ago.

Under windows explorer or my computer, click on the icon for the mp3 player. On the mp3 player, switch between the Usb and Mtp mode (The M button). You should see songs from both modes.

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You may need to update the firmware on the device. The data base on the device could be corrupt. Follow the instructions in the given link: Updating Sansa Clip's Firmware 

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Switch the player from USB to either Auto or MTP mode. Or, you can transfer ALL songs in the manner you have just described. Either way.

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Dec 15, 2008 | SanDisk Sansa Clip MP3 Player

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I Need Help.

Your database is corrupt - get the firmware upgrade from the Philips website -

If the upgrade does not create a pictures folder, then use the Arcsoft Media Converter that came with the player to transfer the pictures

The user's manual for that player is also on the Philips website

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Songs on computer, but not on Sansa

Very interesting. What program do you use to transfer files to your Sansa? Windows Media Player? Windows Explorer (drag and drop)?
If they are Mp3 format, then the format is correct - we can rule that out.
Unplug, retry failed, so we can rule out read errors.

You could try switching the player manually from mtp to msd mode, or vice versa - see your manual for details. One mode displays music files - the other mode hides them (which is why I don't like dual-mode players).

The database could have become corrupt - this can occur for a variety of reasons, but one reason is that this player was loaded on a machine running Windows Media Player 11. Have you updated the firmware for this device?

Jun 12, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

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Try transferring the songs directly to the music folder of the player and check if they would be recognized by the player. And make sure the Bitrate is in the range of 120-320kbps .

Oct 10, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer


I had this problem also and I think I figured it out because now my music will play. I took the songs I had from limewire, highlighted them all and clicked "save as", opened it with windows media player and on wmp I took my playlist and named it on there....first I synched the songs under "sync" and they would upload on my player but they would NOT play. I got the same stupid error message. So after they were uploaded onto my mp3 player, i dragged all of the songs onto the right side to make a sync list AGAIN and clicked start sync, all of the files said "already on device" so I kind of got mad thinking it still didn't work...when I unplugged it and tried to play the song, they ACTUALLY PLAYED. I fought with this for so long and contemplated about throwing the stupid thing down the toilet but for whatever reason, synching it in two different ways in that order, it worked and it stopped saying "error:can't open this file"...hope this works for you and anyone else having this problem because I know how frustrating this got for me. hope this helps. Good luck!!!

Aug 25, 2007 | Insignia NS-DV2G MP3 Player

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Use Windows Media Player to delete, or double-check the format of those songs

Feb 04, 2007 | SanDisk Sansa e250 MP3 Player

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Why do my songs show up on the SD card on my PC, but not on my MP3 player

I think that the problem is with the songs file formats. Try checking that they are all mp3. if they aren't then you have to convert them using an "MP3 Converter" software. there all plenty on the web. Goodluck

Jan 13, 2007 | GrandTec Grand MP3 Player

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