Question about SanDisk Sansa e250 MP3 Player

7 Answers

My screen froze when i started a video. how do i unfreeze it?

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  • john rotenberger Apr 24, 2007

    Ok,i got mine to unfreeze about 5 minutes after i posted it. All i did was press the power button very hard for about 1 minute and all the sudden it just restarted. Reply back if it works!! =)

  • john rotenberger Apr 24, 2007

    you can also e-mail me at =) =) =)

  • john rotenberger May 03, 2007

    happy to hear it worked for someone other than me. its only ever froze on me once so next time it does i will just do the same thing i did last time and hold the power button for like 30 sec. well glad it worked for you

  • john rotenberger May 07, 2007

    WOW. i didnt know it would help so many people!! well im really glad i could help you all.

  • john rotenberger May 08, 2007

    Well I'm glad i could help i didn't know this was so helpful!!! i guess its just the way to restart the sansa!! well your welcome



7 Answers

Just wanted to say THANK YOU for the suggestion. I've been having issues with my player freezing for the past three months; I wish I'd have known this sooner!

Posted on May 07, 2007


My heart skipped a beat when it froze. hey thanx for the soln, simple & great 'coz its working. @:)

Posted on May 06, 2007


Whom ever said to hold the power button you rock thanks

Posted on May 05, 2007

OMG! mine just froze and i took your advice and it worked. you guyz are great!

Posted on May 03, 2007

Press the power button for like 10-15 secs and it will turn off and then you will be able to use it

Posted on May 02, 2007

I just turned on my sansa to go for a jog and the friggin screen froze up! for the 3rd time! the light was stuck on so i decided to just wait for the battery to die but that didnt work so i took ur advice and pressed the power button. It did turn off and now its workin fine. Just sucks that this shit happens all the time!!

Posted on May 01, 2007

The same shit happened 2 me yesterday night. this is the second time it happend. the screen is blank but it still has alight. this morning i noticed that that light went off so i turned it on and it worked but it said battery too low so i charged it and its working. so give about a day to see iff it works, and i hope it works for u

Posted on Apr 30, 2007

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