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Re: my computer won't recognize my Sansa mp3 in order to...
If you have a main menu on your Sandisk Sansa player, Choose Settings, and make sure you have the correct USB setting selected.
If you Use Windows Media Player 10, choose auto-detect.
If you use Windows Media Player 9 or earlier, choose MSC.
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1. Plug the small end of the USB cable into the player. Plug the other end into an available USB.
2. The player will light up with the red flashing LED light flashing to
indicate that the device is recognized and ready for data transfer.
3. Wait for the computer to recognize the player.
4. The Removable Disk auto-run window will appear on your computer.
place the blank card into the SanDisk player
go to SETTINGS press "enter"
go to SYSTEM SETTINGS press "enter
go to FORMAT press "enter"
it will ask "are you sure you want to format this device"?
dowload songs to REMOVABLE DISK drive F, at least that is what my PC assigned it to. You will overload your MP3 PLAYER if you continue to download to the Sanza Drive.
It should be recognized by your computer.
I did a search for drivers and they are not needed for this model.
For music, After the computer has recognized it has been plugged in. Start, My Computer, and it should show up in there as (my sansa or sansa clip) something along those lines.
You may open it and drag your music files into the accroding folders inside the device.
OR You may use Windows Media Player 11 to Sync to your Mp3 Player. The Sansa Clip has problems with Windows Media Player 10 so i would reccomend using Media Player 11 to sync.
For future help or more questions please comment,
I hope this has helped :)
-Turn it OFF -Put it in the HOLD position -HOLD the center button IN while plugging into USB port, continue to hold for 5 to 7 sec even after plugged in. At this point MY COMPUTER recognized it. And it worked.
He also had me to:
- go to WWW.MICROSOFT.COM - In the upper right hand search bar, type in MTP PORTING KIT I did this and downloaded the first one. Now my Sansa Clip work perfect. I wish I would have talked to him last week before I returned the last one, for the same reasons.
If this does not help call the 1-800 # , opt #4, and ask for GUY (yes that is really his name) out of 5 or so calls to Tech Support he is the only one who knew what he was doing, and how to actually HELP. GOOD LUCK
If you have a small USB cord that is really small on one end & big in the other, hook it up in one of the USB ports in your computer. Place the small end of the USB cord into the really small slot where you put the batteries in.
You should have heard you copmuter make a sound, Then your MP3 player should be lit up around the pause/play button.
Open my computer, Removable disk F ,Then open the drive on disc F ( which is your mp3 player )
then you have a new window open, you should be able to just drag the music files into the new window which will go directly onto your mp3 player