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Error 351 HP 8600 officejet pro when sending fax

Getting error code 351 when sending fax. Fax will not send.

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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sanjay_tech
  • 20 Answers

SOURCE: HP Officejet 4315v Error Code 344*

1. issue may be with telephone line conditions,  try sending a fax at a different time 2. Disable Error Correction Mode 3. reduce thefax speed 4. try a fax test to  hp at 1888 473 2963 

Posted on Jan 26, 2009

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brett207
  • 231 Answers

SOURCE: Hp printer 6313 all in have problem for fax. error

The machine has a ECM (Error Correction)error.

Could be:

  1. The remote machine has failed to respond.
  2. The remote user has oressed the Stop button.
  3. Incompatability between two machines may cause the remote machine to abandon the call.
Try turning off ECM in the Fax Settings Menu.

Posted on Dec 07, 2009

  • 1 Answer

SOURCE: sending error

I try sending a fax then the paper goes through it makes a loud beep and the message says theres been an error try again this happens all the time no matter who I fax. then it prints out error confirmation stating Mode G3 send error

Posted on Dec 12, 2008

greg_margo
  • 1959 Answers

SOURCE: I am having problems receiving a fax.

Check the number of rings your fax machine is set to. Chances are, the answering machine is set up for 4 rings and the fax machine is set up for 6. If this is the case, change the number of rings on your fax machine to 2 or 3 rings to ensure an incoming fax will go directily to the fax machine. If the fax doesn't recognize the call as a fax, it will go through to the answering machine.

Posted on Jul 17, 2009

  • 1 Answer

SOURCE: HP laserjet M1319f MFP "no fax detected" error

I had the same problem and just solved it by going into Setup - then Fax Setup - then All Faxes - Then Speed - and lowering the speed from fast to medium. Sure it's a couple seconds slower, but it finally works!!!

Posted on Jul 24, 2009

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1 Answer

How can I send a fax?


see page 22
you can scan and send as fax

To use more advanced settings of HP Digital fax see pages 52 .. 62
http://h10032.www1.hp.com/ctg/Manual/c03026243.pdf


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Apr 12, 2016 | HP Officejet Pro 8600 Plus e-All-in-One...

1 Answer

My HP 8600 Premium no longer sends or accepts FAXes. It says it's connecting, but never does. And returns error 344. I know the other fax machines are working fine. Please advise.


Here's a document that explains some on the fax error codes: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=buu02549
The code 344 indicates noise or static on the line and usually the best way to get around that is to disable Error Correction Mode and/or lower the fax speed.
To disable the Error Correction Mode (ECM) touch the right arrow, then Setup, then Advanced Fax Setup, then down arrow and then Error Correction Mode and set it to Off.
To lower the fax speed, also go to Advanced Fax Setup and set it to Slow.

Nov 07, 2014 | HP Officejet Pro 8600 Premium e-All-in-One...

1 Answer

Error 386


Hi Error 344,

Is telling you the remote end has hung up the call which means it may not be a fax number (you called a voice line number for example, you can confirm if it as fax by just calling the number on your phone if you hear the whistles of a fax then that's not the cause).

I'm not familiar with the HP model but if it is "Super Group 3" (you can tell this if the transmission speed is capable of above 14.4kbps) and you're trying to call an older fax the remote machine may not be able to recognise the "Calling tone" your machine is sending and so it hangs up. You can try to remedy this by temporarily disabling Error Correction Mode (ECM) in your machines fax set up menu this will disable the Super Group 3 capabilities of the fax and maximum transmission speed will be reduced to the older Group 3 machine. HP website recommends the following:
Error Code: 344, 345, 346, 347, 348, 349 ECM, 350 ECM, 351 ECM, 352 ECM, 353 ECM, 354, 355 Definitions
  • The remote machine failed to respond to a fax command from the local machine because the connection was interrupted. These errors can occur if the phone lines in the area to be faxed are old or there is noise (static on the phone line). Other reasons can include power outages and other power-related problems.
  • The call-waiting service can cause this error. The click, heard for an incoming call, is actually a momentary disconnect of the line.
  • The remote user pressed the Stop key while the reception was in progress.
  • Under rare conditions, incompatibility between the two machines might cause the remote machine to abandon the call.

Solutions
  • Retryt the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
  • Disable ECM. Errors might still occur, and might result in a degraded image quality on the received page. However, the ability to send the entire document will be improved.
  • Try sending at a lower transmission speed.

Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition
There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.
Solution
Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.

Jan 23, 2014 | HP Officejet 6600 e-All-in-One -...

1 Answer

We cannot send a fax. error 388 shows up all the time. from hp officejet pro 8500 a plus. In the Netherlnads


check this link.


Fax error codes and solutions on HP printers





http://h10025.www1.hp.com/ewfrf/wc/document?docname=buu02549&cc=us&lc=en&dlc=en&product=3752459&tmp_track_link=ot_search


Don't forget to like... :-)

Mar 09, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

2 Answers

Hi my HP printer fax was working fine but now I am getting a 351 error message I rang the fax print test and everything seemed fine there


    1. On the product control panel, press the setup button (c01661990.gif ).
    2. Use the right arrow key (c01661991.jpg ) to select Advanced Fax Setup , and then press the OK button (c01335940.jpg ).
    3. Use the right arrow key (c01661991.jpg ) to select ECM , and then press the OKbutton (c01335940.jpg ).
    4. Use the right arrow key (c01661991.jpg ) to select Off , and then press the OK button (c01335940.jpg ).
    5. If the ECM is off try turning it back On
    6. Check All these other settings
    7. Press the Setup button c01661990.gif Go to Advanced fax settings and check if the Fax speed is set to medium

          Oct 24, 2010 | HP Officejet 6500 Wireless All-in-One...

          1 Answer

          I am getting a remote fax error when sending and receiving faxes. Why?


          is the phone line stable..meaning no distortion ... if there is some distortion like static sound.. you won't be able to fax properly.. try enable to ECM mode in your fax unit.. ECM is error correction mode.. it should reduce the send/rec error...

          May 20, 2010 | Office Equipment & Supplies

          1 Answer

          Error 351


          • The following is for error code 351
          • The remote machine failed to respond to a fax command from the local machine because the connection was interrupted. These errors can occur if the phone lines in the area to be faxed are old or there is noise (static on the phone line). Other reasons can include power outages and other power-related problems.
          • The call-waiting service can cause this error. The click, heard for an incoming call, is actually a momentary disconnect of the line.
          • The remote user pressed the Stop key while the reception was in progress.
          • Under rare conditions, incompatibility between the two machines might cause the remote machine to abandon the call.


          Solutions
          • Retryt the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
          • Disable ECM. Errors might still occur, and might result in a degraded image quality on the received page. However, the ability to send the entire document will be improved. Try sending at a lower transmission speed.

          Mar 01, 2010 | HP FAX 1250 Fax Machine (Black)

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