Question about AT&T High Speed DSL Modem

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I have an at&t modem that I use to access the internet hooked up to my desktop computer and cannot remember the original internet connection passcode/key. how do i access this wireless connection on a new laptop?

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  • Thomas F. Schneider May 11, 2010

    Have you called ATT  support on the phone? I have found them to be quite helpful. 

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Ask the net what the URL is to your modem and then hook it back up to your desk top and use your browser to access the modem. It may have a hint or might come up with your pass code. You can always go out dial up and get the info

Posted on Dec 27, 2008

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Most Internet Service providers do provide the modems necessary to connect to the internet. If you are not using a modem and are using dialup, then you will need to make sure your computer has a dial modem and that you have an active phone line to plug into your computer.

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My compaq prasario is telling me I have no ip address how can i solve this problem i cannot connect to the internet


How are you connecting to the Internet now¿ That is a serious question since I will assume that this is a second computer hooked up to the same connection you want with the Presario. I also will assume that you don't have a Gateway / Router between the modem and the actual computer. I will assume that you want both of these computers on the Internet at the same time so you will want to hook up the Gateway. To reset the modem so that it will accept a different MAC Address (It's a computer thing) you will need to remove all the connections to the modem and pull out the battery that is behind a hidden door. The modem will need to be in this condition for 1 minute and then it can be hooked up to the new Gateway or Computer however you want it to be hooked up now that the modem has been reset. Good luck.

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I can't hook my computer up to my phone line for internet. I have my router and another desktop hooked up to the phone line through the router.


That modem is in itself a router. However it only has one Ethernet port and no means of broadcasting a wireless Internet Signal which makes its function of a Router somewhat useless. What you need a(n) (wireless) access point. The Access Point will give you more Ethernet slots allowing more computers to be connected to the modem/router via CAT5 (Ethernet) cables. Depending on if you get a Wireless access point or not you might also be capable of using a wireless adapter to connect to the 2wire and get Internet access.

Let me know if I need to clarify any of the points above or if I can assist you further.

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You have to set a network connection on the computer. Go to the control panel and chose Network, the set a new one.

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1 Answer

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That means that your router does not have access through your modem. Connect your computer to your modem and check if you have internet. If you do not contact your ISP.

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1 Answer

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Do a ipconfig at the command prompt and see if you are being assigned a ip from the modem. If not try rebooting the modem with the ethernet connected to modem and computer. then do ipconfig again to see if not getting internet ip, your card or modem eternet is bad. put in a new one and try again.

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