Question about LG WM2688HWM TROMM SteamWasher

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Terrible vibration on washer

We just bought an LG Washer frontloader with Steam function. We also bought the pedestals. It is as level as one can get it, and although we havent placed the brackets on from the pedestal to the washer, i dont think that would be the problem. It has a terrible vibration to it, and it almost shakes down the whole house. Ok, thats an exaggeration, but it shakes so much that you cant even focus on the screen, and you can feel it on the floor, and it even shakes the dryer beside it.

Before you ask, yes, all the packing bolts are out. All 4 of them, and there is no packing underneath.

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  • mcomsto Jan 10, 2009

    I have the same problem. Did removing the shipping bolts fix this problem?

  • seanshort Jan 13, 2009

    I have the LG front load and have the same problem. LG said it is because I don't have a sturdy floor. My house is brand new. solid 2x10 floor joists. I bought the Shake Away Plus pad for underneeth and it doesn't do much good. Braced the floor underneeth in the basement between the floor joists and everything still shakes. Packing bolts are all out and washer is as level as it you can get it.

  • Txmarinemom Feb 11, 2009

    My Mother got the LG Steamatic front-load washer in November 08 she is beside herself with the horrible vibration. Hers is on the 1st floor (over a basement) and bless her heart she's tried calling for service they came out...nothing. Had the floor braced in the basement still no significant relief. Has anyone found any other solutions to try? I'm planning a trip up there at the end of the month, and have one suggestion to try. It's putting cement backerboard under the washer to try to stabilize the floor that way...I'll let you know if it works.

  • jeannegruner Mar 06, 2009

    No shipping bolts. We removed them. The washer still shakes the entire house. Like the others, I'm in a new house, with solid floors. The washer is balanced. It is so loud it scares us. Any other suggestions?

  • elance615 Mar 08, 2009

    It's just the same as they describe, very irritating.

  • Anonymous Mar 20, 2009

    The LG washer is junk.  I returned mine to sears.  do not bother withh plywood, vibration pads, or stall pads.

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Remove the shipping bolts from the back of the washer. Please see the instruction manual for more information, but there is severe vibration if you don't remove them. It seems a lot of people overlook this step.

Posted on Jan 03, 2009

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