Question about Philips GoGear SA3245/37 Digital Media Player

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I have a Philips GoGear SA 3245. I was using the CD to download the software. Unfortunately, it only downloads the Device Manager. I can't find the media converter. I tried looking for it in the PC, unfortunately, there isn't one. I kept trying to download it from the CD, however, I just can't. The Device Manager does not work, too. When I downloaded it, I tried opening it, it won't work.

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  • Anonymous Jan 08, 2009

    i converter

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Go to the Philips website, and they should have a download of the media converter.

Posted on Dec 30, 2008

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Philips go gear sa3245/97 not starting


You can download content to a Philips GoGear multimedia player using Windows Media Player or MusicMatch Jukebox in Windows. Earlier versions of Windows starting with 2000/ME and XP are compatible with GoGear. If the device is not recognized by the Windows XP operating system or is receiving error messages, you may have older versions of the necessary software installed. There also may be firmware issues with the GoGear device.

Instructions


Connect the Philips GoGear to another USB port on the computer. Sometimes USB ports go out, especially those in the front of the computer case. Try inserting the GoGear into another port and see if XP can now recognize the device.


Download Service Pack 1 or later for the XP operating system (see Resources). Philips GoGear can only operate on XP systems with at least Service Pack 1 installed. You may also receive an error message pertaining to the service pack when trying to insert the installation disc for the GoGear support software.


Install the latest version of Windows Media Player. Philips GoGear requires at least Windows Media Player 11. Windows Media Player 11 is available for XP .


Install the latest version of MusicMatch Jukebox (see Resources). Earlier version of this software may be causing error messages regarding missing MP3 tag information and missing tracks. Follow the download prompts, then unzip the folder and click on the "HDD_xxx.exe" installation file. The latest version of the software will be installed.


Install the latest firmware on the Philips GoGear. The actual firmware required depends on your GoGear model. Open either Philips Device Manager or Songbird, depending upon which management software you are currently using. Close all programs on the computer except for the Device Manager/Songbird. Connect the GoGear to the power supply and the computer. Click the "Repair" tab in the Device Manager and click "Repair," or click "Tools" in Songbird and select "Check for updated firmware," and the firmware will be updated on the GoGear.

Mar 31, 2011 | Philips Audio Players & Recorders

2 Answers

I need to download philips gogear player driver cd....


well first you can buy one at wal mart for id say about 10 or 7 dollars to the maximum or you use the one you had that came with the mp3.

Jan 05, 2009 | Philips GoGear SA3245/37 Digital Media...

1 Answer

Lost memory on my philips gogear 2gb


3 different problems:
ashton -
If your GoGear is an HDD model, then it is incompatible with both Vista and Windows Media Player 11. If you have Vista, forget about this player. If you have XP, roll back your Windows Media Player to version 10 and try running a Repair in Philips Device Manager - the damage might already be done, but it is worth a shot.

If you have an SA model GoGear, get the latest Philips Device Manager from www.usasupport.philips.com. Make sure you enter your correct model # in the website, or you will damage your player. Run an Update in the updated Philips Device Manager to upgrade the firmware to fix the freezing issue. Philips has a weird quirk that if you want to really upgrade the firmware, you have to also update the Philips Device Manager first or the Device Manager from the CD will give you a false positive: "Your device is already up to date."

mwungura - You problem may be hardware related, which will require a replacement, but here's how we'll find out: First, make sure the hold/lock switch is not engaged. Try turning your player on again. Consult your manuals for details on what I have just said. Second, try resetting the player - the Philips website/user manual will tell you how to reset your particular GoGear. Third, download the latest version of your Philips Device Manager by going to Philips website. Once you have done that, first run the Update function to upgrade the firmware. Finally, run the Repair function in the updated Philips Device Manager. If all of the above methods fail, call Philips and find out how to get an in-warranty replacement (or take it back to the store).

Guest - your player is screwed - there is no software available for fixing that problem. Call Philips and find out how to get an in-warranty replacement (or take it back to the store). The problem was caused because you deleted a key system file when you were trying to delete music - next time, be very, very careful.

-Tha Mp3 Doctor

Dec 14, 2008 | Philips GoGear SA178 MP3 Player

1 Answer

Gogear sa5125/37 lost softwear got from site still dont work


Download the user's manual also from the website - it will let you know what to do next. I have written an article that you can see in the "Tips & Tricks" section on how to download songs to your Mp3 player using Windows Media Player 11.  Make sure you get the firmware update before using Windows Media Player 11, however: Philips issued a firmware upgrade for this model to correct the freezing issue.  You can't use the version of the Philips Device Manager that came on the installation CD.  You have to go to www.philips.com/support, enter your country, enter your model #, click on SA 6045/37 without the B, and click on the Software & Drivers link.  Within the software & drivers link, you must download the link underneath "Device/Firmware Manager" - this will give you the latest version of the Device Manager.  Using the new Device Manager, connect your mp3 player to the computer and click on the "Update" button within the Philips Device Manager.  This will upgrade your player's firmware, and fix the freezing issue.
-Tha Mp3 Doctor

Sep 13, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

My MP3 Is Frozen


Unfortunately, this GoGear did not come with a recovery method. You can go to www.usasupport.philips.com and enter in your model #. Go to "software & drivers" section. see if it has a download for device/firmware manager - but I believe this is the one SA model that did not have one. Click on the "Repair" tab if you are able to load the software.

Jul 05, 2008 | Philips GoGear SA178 MP3 Player

1 Answer

My MP3 Is Frozen


Unfortunately, this GoGear did not come with a recovery method. You can go to www.usasupport.philips.com and enter in your model #. Go to "software & drivers" section. see if it has a download for device/firmware manager - but I believe this is the one SA model that did not have one. Click on the "Repair" tab if you are able to load the software.

Jul 05, 2008 | Philips GoGear SA178 MP3 Player

1 Answer

Blue Screen on Phillips GoGear 6mb


To reset it, remove and reinsert the batteries.

Unfortunately, this GoGear did not come with a recovery method. You cango to www.usasupport.philips.com and enter in your model #. Go to"software & drivers" section. see if it has a download fordevice/firmware manager - but I believe this is the one SA model thatdid not have one. Click on the "Repair" tab if you are able to load thesoftware.

Jul 04, 2008 | Philips GoGear SA178 MP3 Player

1 Answer

LOST SOFTWARE


www.usasupport.philips.com for missing software - just enter model #

Use Windows Media Player to transfer songs - the programs on the installation CD are not used for transferring - they are only used for repairing the occasional malfucntion

Jun 08, 2008 | Philips GOGEAR SA6045 MP3 Player

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LOST SOFTWARE


http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?scy=NL&slg=NLD&cat=MP3_PLAYERS_CA&sct=SU00304_SU&session=20080111174953_145.99.170.18&grp=PORTABLE_ENTERTAINMENT_GR&ctn=SA6045/02&mid=Link_Software&hlt=Link_Software

Jan 08, 2008 | Philips GOGEAR SA6045 MP3 Player

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