Question about SanDisk Sansa View 8GB MP3 Player - Black

1 Answer

PLEASE HELP !

I have a problem here.

Everytime I plug in my (sansa view 8gb), media player can't detect it. In fact my computer can't detect it. I go on My Computer and I don't see anything that has to do with sandisk. When I go on Sansa Media Converter, that didn't even detect it (I was unable to convert my media).

I need help fast.....it's driving me up the wall !

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  • 2 more comments 
  • harajuku95 Dec 27, 2008

    I'm sorry but that didn't work. Like, do you hold the power button thats on the side and the menu button at the same time. I did that and all it said was system shutdown, and it shutdown.

  • harajuku95 Dec 27, 2008

    I'm sorry but that didn't work. Like, do you hold the power button thats on the side and the menu button at the same time. I did that and all it said was system shutdown, and it shutdown.

  • harajuku95 Dec 27, 2008

    I'm sorry but that didn't work. Like, do you hold the power button thats on the side and the menu button at the same time. I did that and all it said was system shutdown, and it shutdown.

  • harajuku95 Dec 27, 2008

    It went to the language menu

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  • 76 Answers

Ok, first take in a deep breath. What you should do is hold in the power/menu button. hold it in for about 2-5 minutes, yes it will take a while. just be patient. once it is finished restarting plug it back into your computer and it should be detected.

Posted on Dec 27, 2008

  • mimesremo Dec 27, 2008

    what happened when u turned it back on?

  • mimesremo Dec 28, 2008

    then did you pick the language? what happened after that? is it working properly?

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