Question about SanDisk Sansa View 8GB MP3 Player - Black

1 Answer

PLEASE HELP !

I have a problem here.

Everytime I plug in my (sansa view 8gb), media player can't detect it. In fact my computer can't detect it. I go on My Computer and I don't see anything that has to do with sandisk. When I go on Sansa Media Converter, that didn't even detect it (I was unable to convert my media).

I need help fast.....it's driving me up the wall !

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  • 2 more comments 
  • harajuku95 Dec 27, 2008

    I'm sorry but that didn't work. Like, do you hold the power button thats on the side and the menu button at the same time. I did that and all it said was system shutdown, and it shutdown.

  • harajuku95 Dec 27, 2008

    I'm sorry but that didn't work. Like, do you hold the power button thats on the side and the menu button at the same time. I did that and all it said was system shutdown, and it shutdown.

  • harajuku95 Dec 27, 2008

    I'm sorry but that didn't work. Like, do you hold the power button thats on the side and the menu button at the same time. I did that and all it said was system shutdown, and it shutdown.

  • harajuku95 Dec 27, 2008

    It went to the language menu

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  • 76 Answers

Ok, first take in a deep breath. What you should do is hold in the power/menu button. hold it in for about 2-5 minutes, yes it will take a while. just be patient. once it is finished restarting plug it back into your computer and it should be detected.

Posted on Dec 27, 2008

  • mimesremo Dec 27, 2008

    what happened when u turned it back on?

  • mimesremo Dec 28, 2008

    then did you pick the language? what happened after that? is it working properly?

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The most common reason for this problem is not having the latest Windows Media Player installed, or having a Windows OS version that is not supported by the Sansa player.
The Sansa players support Windows XP SP2 and Windows Vista and above. If your operating system version is supported by the Sansa player:
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Just try connecting to other USB slots!!

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