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Hello If you did forget the unlock code, at the ENTER UNLOCK CODE prompt, try entering 1234 or the las four digits of your phone number. For details, refer its unser manual page  for details. To downlaod a free copy of its user manual try these links. www.cellphones.ca/upload/manuals/motorola-zn300-manual.pdf http://www.sfippa.com/11593028/real If you feel any difficulty in downloading the manual, inform me by Fixya comment box. I've the manaul with me, and I'll send a copy of it to you by return mail. I can't send it to you by this window as it does not allow me to uplaoad any PDF files by it.
The guide doesn't indicate this as there is no other way to do so.
You could always I guess program in and put the 800# & Digit, under a "Speed Dial" key, then at least one would only have to enter the 10 digit PIN number, after pressing the speed dial.
I can't find the user guide either, but here's how to create a quickdial number on it:
1. Lift up the handset. 2. Press the STO button (for 'Store') 3. Key in the full number you want to store, e.g. 01234 5678910 4. Press STO again 5. Press one of the numbers on the key pad that you want to be the Quickdial number, from 1 to 0. 6. Press the MEM (Memory) button. 7. Replace the handset in its cradle. 8. The Quickdial number will now be stored and you can call it by lifting the handset (or pressing the speakerphone button) and then pressing the MEM button followed by the single number you chose, e.g. MEM then 3.
I didn't fully understand the question; however, I assume that you have a key pad that is cracked or makes creek noises when buttons are being pressed.
If this is NOT and accurate understanding of your question, you can stop reading now; however, If this is an accurate understanding of your situation, see "Change the cover" on page 11 in the User Guide. It's under the "1. Getting Started" section in the guide's table of contents. You can view the User Guide online for free at Nokia's website.
Once you have removed the front cover, you can remove, clean and/or replace the keypad as needed.
If you need further help with finding the user guide on Nokia's website, I'd be glad to help - just let me know.