a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
LOST WIFI SECURITY KEY WORD
If you have lost your WEP/WAP wifi key phrase there is no way to recover it except go into the router administration settings and see if it is in plain text there. If not then you will have to make up a new key phase and apply it to ALL your connected devices.
In future, write the key phrase down on a piece of tape and apply it to the bottom of your router. You can use a hint instead of the actual phrase.
I use the memo function of my cell phone to keep all my passwords and keys.
Do your other devices support 64bit wep, and are you selecting that as your encryption type on each device. For example I know on my cellphone I have to specify the type of encryption that is used. You might also log into the router, just to double check the encryption type and the pass phrase (even if you are spelling it right).
- first make sure the driver is properly installed by right clicking my computer > manage > device manager > look under network adapter - second make sure the wireless is turned on (there should be a small light below the touchpad with a antenna symbol.) - third check which utility is used to connect to the wireless network (if the computer is using the built it one to windows or a third party wireless utility. you can usually check this by checking the icons on the bottom left hand corner of the screen. if you have more than one icon for the wireless network that usually means you have a utility that is controlling the wireless) - try to connect to the wireless network using the wireless utility (you need to know the SSID or network name and if the network is secured you will also need the pass key or pass phrase. - If you dont know the wireless key and SSID you can check the router itself by hardwiring to the netgear > opening a browser > on the address bar type in the gateway address (you can check this by opening a command prompt window start>run>type cmd and typing in the command ipconfig in the command prompt window, the default gateway will be listed),
I have noticed on the new modem/routers that the pass key is WPA/WPA2 and its a 26 character pass phrase and is case sensitive. You can change it to a WEP setting and make your own pass phrase if you know how to get into the modem configuration via your PC.
You can use a pass-phrase scanner which will find and display the network pass-phrase and key. Or if its a small network then you can reset the router to factory defaults and use the default password to re-setup the network.. Sometimes its easier to reset to factory defaults but you have to have all your ducks in a row. You need to know the WAN details and any printer specifics and open port details etc.
..and you will have to setup every machine on the network to use the new passphrase/key. ..ooorrrr get a network scanner to reveal the pass phrase/key
Recheckyour password at the router. start your browser on the laptop and type 192.168.1.1 into the address bar. A pop up window should appear for you to "log into" your router. IF you have never done this then leave the user name blank and type "admin" in the password. Once your connected to the router, choose "wireless" from the top menu and go to wireless security. Make sure your security settings are set and what the "pass phrase" is. maybe reset a pass phrase and choose WPA for the settings.
WPA with a Pre-Shared Key (PSK), also known as personal. PSK is entered as a pass phrase between 8 to 63 alphanumeric characters in the ASCII format at both ends of the wireless connection. Although PSK accepts a minimum of eight characters, for proper security, it is a good idea to use ample length and should not use a commonly known phrase. This phrase is used to generate session keys that are unique for each wireless client.
WPA pass phrase is a password for the wireless network to make it secured. You can obtain the WPA pass phrase when you access your router. Check the manual of your router for the address, username and password of your router. Go to wireless settings, you will see ther the SSID or Network Name, Network Key or the Pass Phrase and Authentication (WPA/WPA2/WEP). You can personalize the SSID,Network Key and Authentication. Remeber that for you to connect wirelessly the Authentication and Network Key on the router should match the Network Key and Authentication of the Printer or Computer.
I AM CURENTLY AWITING ANOTHER REBOOT DISK AS THE MANUFACTUERS OF THE LAP TOP SAID IT MIGHT NEAD THE FULL INSTAL OF VISTA HOME BASIC AND NOT JUST THE REBBOT PROGRAM VERSION I GOT WITH THE PC. AS THIS DOES NOT INCLUDE THE START UP SETINGS THAT CONFIGS THE BIOS TO USE VISTA. ( I DIDNT UNDERSTAND THIS TILL I ACTURLY GOT INTO THE BIOS) THE NEW DISK WILL ASLO INCLUDE A NEW PRODUCT KEY THAT DOES NOT NEAD TO BE CONFIRMD VIA INTERNET TO USE AS IT IS JUST THE BASIC VISTA PROGRAM THAT SHOLD ALOW ME TO INSTAL MY UTILITIS AND DRIVERS TO INSTAL THE MODEMS AND OTHER SYSTEM FILES. WHEN I ORIGANLY GOT THE LAP TOP IN 2007 THE REBOOT &RECOVERY DISKS ONLY HAD THE SET UP PROGRAMS THIS ALOWS YOU TO INSTAL VISTA OPERATING SYSTEM BUT NOT ALL THE PROGRAMS WILL WORK AS YOU NEAD TO DOWNLOAD THE FULL SYSTEM SETINGS. SO JUST TO LET OTHERS KNOW IF YOU GOT A LAP TOP OR PC THAT ONLY HAD A REBOOT DISK TO CHEK THAT IT IS THE FULL VERSION ( NEW VISTA RECOVERY 2008 ) AND NOT THE 2007 ONE
Are you talking about your wireless pass key, if nessesary connect a PC directly to your Netopia and reset the pass phrase through the routers control panel/gui, remember you will need to reset all pc conections to the new phrase. If you haven't made any IP changes to the netopia, the default settings are likely to be 192.168.1.254, just use your explorer to browse to this address