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It is NOT clear how the parts are loose. If they are threaded things, go to the hardware store and get a product called "Threadlocker" or "Loctite" and use as directed. Clean the parts with alcohol solvent before applying the Threadlocker. If threads are too far gone, then use JB Weld which is a filled epoxy to fill in worn part.
Here I've listed valuable reference information on bass drum tuning and achieving the lowest pitch possible. Some things are trial and error but once you fully familiarize yourself with drum tuning you should be able to achieve the sound you want. Hope this helps.
Kick Drum Tuninghttp://home.earthlink.net/~prof.sound/id6.html
Bass Drum Tuning Lesson
I hear it is only on a cd that comes with the set. I am expecting in a few days. Check to see that it is not included with the software you received. Let me know as I will be installing in a few short days.