Question about HP LaserJet 5si Printer

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Paper trays do not stay locked in

I have a 5si and the paper trays will not stay locked in. Can you help?
Thank you.

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  • coxymla Apr 08, 2009

    I have the exact same issue with Tray 2. Do you have any more information about the catches? From what I saw, the PIU is a set of rollers on the right hand side of the printer.

  • POCBM
    POCBM May 11, 2010

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You need a PIU (paper input unit)...this has catches that lock in the tray. Usually, only one of the trays will not lock shut....but yours is a conicidence. Even if one tray didnt lock in, it is still the PIU.

Posted on Mar 16, 2009

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Sir my printer problem is on printer menu write a clearing paper path what is this massage and give me solution.


Thank you contacting FixYa for your printer inquiry.
This error is associated with either a sheet of paper blocking the paper path or a partial piece of paper that blocks path or trips a sensor. The printer will usually throw up a error code 13.XX on the display and the XX is a number that will indicate where in the paper path this error most probably occurred. Just follow the steps for your error on the below chart.
This link will take you to the user guide which will be helpfull identifying components and providing guidelines for most of the helpful hints and things you will need to know about this printer.
http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c00218691/c00218691.pdf
Locate your error on the matrix below and follow the steps. Comment back if you need more help. Thank you again for contacting FixYa.
TF
HP Laserjet Error Codes 0 - 19 Message on printer Display Panel What it means. What to do. 13.XX PAPER JAM [LOCATION] Media is jammed at the specified location (and possibly at other locations). If the message persists after all jams have been cleared, a sensor or sensor lever might be stuck or broken. For all jam messages, do the following: 1. Remove jammed print media from the specified location. Check the entire paper path for other pieces of media in the path. 2. Open and close the top cover to clear the message. 3. Check sensors and flags in the paper path for proper operation. 3.0 PAPER JAM [LOCATION] A non-specific paper jam occurred. 1. Remove jammed media from the specified location. 2. Verify the paper tray is fully closed. 3. Inspect and/or replace the feed and separation rollers. 4. Ensure there is no obstruction in the path, such as a torn piece of paper. 5. Open and close the top cover to clear the message. 6. Check sensors and flags for proper operation. 13.1 PAPER JAM OPEN INPUT TRAYS Paper-delay jam at paperfeed area. 1. Ensure that paper trays are loaded and adjusted properly so media can feed from the tray. It might be necessary to reduce the stack height of media in the tray. 2. Check the input area for obstructions such as media in the path. Also check to see if the registration assembly damaged or unseated. 3. Replace any defective sensors or flags. 4. Verify the media meets the specifications. 5. Check the pickup feed and separation rollers for unusual wear. Replace as needed. 6. Rotate the media in the input tray by 180° and/or turn it over On NX engines this is most likely the fuser flag or the ACPM. The ACPM has a photosensor hard-wired to the back of it. 13.10 PAPER JAM CHECK DUPLEXER Jam at duplexer. 1. Check the duplexer and the rear area of the printer for obstructions or damage. 2. Check the duplexer for proper operation. Replace the duplexer if a sensor is defective. On a 5si, 8000, or 8100 series laserjet a Duplex Jam can be caused by a tray 2 and 3 feed assembly failure. 13.14 For Laserjet 5si. This error is caused by a defective paper control PCA Replace paper control PCA. 13.2 PAPER JAM OPEN INPUT TRAYS Paper-stopped jam at paper-feed area. 1. Check the input area for obstructions such as paper in the path. Also check to see if the registration assembly is damaged or if the transfer roller is out of place. 2. Replace any defective sensors or flags. 3. Ensure the media does not exceed the maximum length. 4. If multiple sheets are feeding, it might be necessary to fan the media and reduce the stack height. Also, replace separation pad. 5. Verify that the fuser is properly installed. On NX engines this is an input jam. 13.20 PAPER JAM CHECK REAR DOOR Media stopped in the paper path during power on or when the top door was closed. 1. Remove all media in the paper path, and then open and close the top cover. 2. If the message persists after all media is removed: Check if media is jammed in the prefeed area. Replace any defective sensors or flags 13.21 DOOR OPEN JAM The top cover was open while printing. 1. Clear the jam and close the top door. 2. If the message persists, check the top door switch for proper operation. 13.5 PAPER JAM CHECK REAR DOOR Paper-delay jam at fuser. 1. Check the transfer roller and small media belt to ensure they are operating and can feed print media. 2. Check the paper path for obstructions at the transfer roller, toner cartridge, paper feed assembly, and fuser. 3. Replace any defective sensors or flags. 4. Turn the media stack over and/ or rotate it by 180° in the input tray. If still persists - replace fuser, then DC controller. 13.6 PAPER JAM CHECK REAR DOOR Paper-stopped jam at fuser. 1. Check the paper path for obstructions at the fuser and output/delivery area. 3. Replace any defective sensors or flags. 13.99 PAPER JAM [LOCATION] A non-specific paper jam occurred. 1. Remove jammed media from the specified location. 2. Verify the paper tray is fully closed. 3. Inspect and/or replace the feed and separation rollers. 4. Ensure there is no obstruction in the path, such as a torn piece of paper. 5. Open and close the top cover to clear the message. 6. Check sensors and flags for proper operation

Jun 09, 2011 | HP LaserJet 4350 Printer

1 Answer

Paper tray problem - full of paper but can't pull up paper and display says tray empty also loud clicking noise coming from paper tray


hopefully we can stop problem before it gets worse, take paper tray all the way out of machine, look at back of tray where paper stop is, move to LTR make sure arrow is pointing directly to it, not before od after, then lock it in, the pictograhm has a pad lock symbol to show locked and unlocked. if the blue tape is still in paper tray, remove it. hopefully no damage done to pick up assembly, or gears on paper tray

Sep 25, 2010 | Brother MFC-8460N All-In-One Printer

1 Answer

I have an Oki b4600. Any time I try and print It fails and says check paper tray. What can this mean?


It means check the papar tray ...

Do you have paper in the tray?

Do you have the right SIZE paper in the tray?

Is it inserted into the tray correctly? and is it all the way in?

Is there a jam in the paper tray?

Is the tray in the printer correctly? Is there a cover on the tray and it is in the proper position?

Thank you for your question. I hope my response is helpful to you. If it is helpful, the courtesy of a response and positive vote will be appreciated. Thank you.

Aug 16, 2010 | OKI B4600 Printer

1 Answer

Paper feed


Check tray 1 there should be an arm hanging down in the center of the tray the arm goes thru a slot in the metal plate. This arm moves when you install paper in tray 1. If the arm is missing or not in the slot the machine will think paper is in tray 1 and try to feed from tray 1. You can try changing the paper size setting for tray one to something other than the size in tray 2.

For example If tray 2 is set for 8.5x11 set tray 1 for legal.
The machine should then pull the correct size based on the print job.
Hope this helps

Jan 21, 2009 | HP LaserJet 5si Printer

1 Answer

Hp 5si second pass roller instructions


To change the 2nd pass roller, you need to remove the PIU(paper input unit).

Get a tech that has done it before. All covers have to be removed. Paper trays removed. It's not something that can be explained in an email.

Sep 25, 2008 | HP LaserJet 5si Printer

2 Answers

Paper


then you have some buried deep inside..turn light off in office, close door, and use a flashlight or penlight..paper will glow from light..that will help a bit..then long tweezers to extract the fragments, eh?

http://tinyurl.com/6qcpgy

Aug 15, 2008 | Brother HL-2040 Laser Printer

9 Answers

Loud clicking noise


This is one of the known issues with the HL-5240. This will require a replacement paper tray. Definately the problem if it is more of a clack than a click.

Sep 18, 2007 | Brother HL-5240 Laser Printer

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