THere is nothing wrong with it. On the left side of the unit pull up the rubber cover. You will see a very small switch and a button above it or below it.
With a a pen slid the switch, and push the re set button. Then slid the switch back. and turn on the unit the way you normally do. If it doesn't light up
either you did it wrong, the unit is discharged, or there is something wrong with it. If nothing works call Magellan and if it is still under service, they will help you. Good luck to you.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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Same thing happened to me. It was working fine yesterday, until I arrived at my destination, then it froze and when I restart it, it stops at the spinning clock. I'm so mad at myself for not researching the update and finding out that this is happening a lot!!
I don't think I have my receipt. It will be interesting to see if Magellan charges me for THEIR mistake!
make sure green light is on if using the car charger and let it plugged in for awhile, then hold the power button (up to ten seconds) until it starts..
if you tried charging it with both house charger and car charger and tried to start it like i explain and it still will not start, its most likely a bad power port which is very common with this model and many other magellan models.
if its not charging the battery, the meter will say full even though the battery is dead..its a very common problem with alot of gps with the usb as a charging port. my solution is if this is still under warranty, i would send it back to magellan or where ever you bought it, because sooner or later the usb port is going to totally fail and wont even start up if plugged in and your going to be left with an expensive paper weight.
Check for voltage at the end that plugs into the cradle. If no voltage there, check glass fuse inside end that plugs into car plug. If there is voltage at the cradle end and it still doesn't turn on then it's the cradle. The cradle fails over a short time inside the cradle plug. You can hard solder the cable end to the cradle circuit board, which is a delicate procedure which I have perfected but I am an electronics person. If you want to buy a new cradle it will fix your problem for turning on the gps but I recomend a cable tie on the cradle cable end to stop the strain on the connector so the new cradle connector will last a long time.
The weakness of the 760 is the cradle. Is the power wire or the cradle loose or wiggles? You may need to buy a new cradle if that is the case. They are expensive. I soldered my power wire right into the cradle and it worked fine.
I think the problem is with the internal power jack which tends to break. the part is MG361213 and is available at laptopjacks.com. You have to take the Unit apart and remove the old jack and resolder the new one which is a three pin unit.