Question about Logitech Webcam

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Caller cannot see me but I can see caller

It worked when I installed it

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  • 2 more comments 
  • Anonymous Jan 08, 2009

    I have the same problem

  • Anonymous Jan 09, 2009

    I have the same problem and it's so frustrating. I can see the person but cannot see myself in the bottom corner

  • Anonymous Jan 12, 2009

    I can see the caller, but he can not see me. The screen the caller sees is either black or an advertisement for Logitech. Webcam is 2500, Windows Live, on a XP PC

  • xlassical Feb 03, 2009

    I can see myself and my contact but they cannot see me, it has been working fine before.



    Help and Thanks

    Sue

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1 Answer

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Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Posted on Jan 11, 2009

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